Travel Industry Specialist

1 month ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time

Job Title: Travel Industry Specialist - Corporate Solutions

Overview

ABC Worldwide is a leading global travel solutions provider seeking an experienced and skilled Travel Industry Specialist to join our team in delivering exceptional corporate travel services.

Responsibilities
  • Client Management: Develop and maintain strong relationships with existing clients, ensuring timely and personalized service delivery.
  • Quotation Provision: Provide accurate and unbiased quotations to clients, ensuring seamless booking experiences.
  • Payment Processing: Efficiently process card payments from clients, maintaining high levels of customer satisfaction.
  • Collaboration: Work closely with Business Account Managers to identify opportunities and refer relevant leads.
  • Logistics: Navigate complex travel logistics and unexpected changes in client travel plans.
Requirements
  • Fluency in German: Excellent proficiency in German language to effectively communicate with clients.
  • Customer Service: Deliver first-class customer service at all times, building trust and loyalty with clients.
  • Communication Skills: Strong communication and interpersonal abilities to collaborate with colleagues and clients.
  • Technical Skills: Proficient in travel booking systems and online itineraries, as well as experience with payment processing and financial transactions.
  • Industry Experience: Minimum 2-5 years of experience in the travel industry, focusing on client management and service delivery.
Salary Information

We offer a competitive salary range of $60,000-$80,000 per annum, depending on experience and qualifications.



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