Customer Relationship Manager

2 months ago


Johannesburg, Gauteng, South Africa Aramex Full time
Key Responsibilities

We are seeking a highly skilled Customer Relationship Manager to join our team at Aramex. The successful candidate will be responsible for:

  • Scheduling business appointments with our client base and achieving individual targets.
  • Maintaining existing business relationships and identifying opportunities for growth.
  • Developing and implementing strategies to increase revenue through the sale of additional supply chain products.
  • Establishing customer needs and developing opportunities to grow our client base.
  • Preparing and presenting proposals and presentations to clients.
  • Effectively dealing with client queries and escalating potential threats to existing business.
Minimum Requirements

To be successful in this role, you will need:

  • A Matric (Grade 12) qualification or equivalent.
  • A Bachelor's Degree or similar qualification and/or experience.
  • At least 3 years of corporate experience in managing a portfolio of clients.
  • A proven track record of achieving targets and a valid Code 08 driver's license.
Skills and Competencies

The ideal candidate will possess:

  • Sound negotiation skills and an eye for business opportunities.
  • The ability to work independently with minimum supervision and excellent communication skills.
  • Problem-solving and creative thinking skills, as well as a customer service orientation and relationship-building skills.
  • Integrity, problem-solving, planning and organizing, and customer focus competencies.


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