Customer Relationship Manager

4 weeks ago


Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

Job Description:

Build Strategic Relationships

As a Customer Relationship Manager, you will support the account team in developing and maintaining positive customer relationships and growing our share of the customer's wallet with an assigned set of customers or a geographic region.

Responsibilities:

  • Account Management
    • Support the account team in identifying customer needs and providing information to support the negotiation and implementation of contracts.
    • Coordinate internal communication across sales roles and segments and/or with internal stakeholders.
  • Customer Support
    • Assist in the organization of customer visits and negotiations.
    • Support the account team to meet revenue and share goals within assigned accounts.

Requirements:

A college, university, or equivalent degree in marketing, sales, or a related subject or an acceptable combination of education and experience is required. Experience in the mining segment will be beneficial.



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