Customer Relationship Manager for Mining Operations

3 days ago


Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

Job Overview:

We are seeking a Customer Relationship Manager to join our team at Infotree Global Solutions. This role will be responsible for building and maintaining strong relationships with customers in the mining industry.

About You:

  • A bachelor's degree in marketing, sales, or a related field is required.
  • You have experience in customer relationship management, preferably in the mining segment.
  • You possess excellent communication and negotiation skills, with the ability to build trust with customers.

Key Responsibilities:

Building Customer Relationships

Support the account team in developing and maintaining positive customer relationships through regular communication and visits.

Assist in organizing customer visits and negotiations to ensure successful outcomes.

Identifying Customer Needs

Work closely with the account team to identify customer needs and provide solutions that meet their requirements.

Provide information to support the negotiation and implementation of contracts with accounts.

Coordinating Communication

Coordinate internal communication across sales roles and segments, as well as with internal stakeholders.

Act as a champion for the voice of the customer within the business.

Meet Revenue Goals

Support the account team in meeting revenue and share goals within assigned accounts.

Help coordinate communication and interfaces with the customer at appropriate levels.

Estimated Salary: $65,000 - $90,000 per year, depending on location and experience.

Please note that this position may require licensing for compliance with export controls or sanctions regulations.



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