Technical Support Specialist

4 weeks ago


Durban, KwaZulu-Natal, South Africa GMI Tech (ZA) Full time

We are seeking a skilled Senior Onsite IT Support Engineer to join our team at GMI Tech (ZA). The ideal candidate will have a strong background in IT infrastructure, network administration, and server support.



About the Role

  • Key Responsibilities:
  • ​Website maintenance and support
  • Good analytic thinking & problem-solving skills
  • Logical thinker, problem solver
  • Server support including backup, maintenance, and security
  • Desktop / Laptop/ Tablet / Mobile Device setup, management, and troubleshooting
  • Windows STD 2012 server
  • Windows 2008 SMB server (windows server)
  • Hardware maintenance and updates
  • Maintenance and troubleshooting all other hardware
  • New server setup, configuration and data migration
  • Microsoft Office 365 Email management and encryption
  • SAGE Pastel
  • SAGE VIP
  • Microsoft Office
  • VEEAM backup and replication
  • Anti-virus management on a system-wide level
  • Video Conferencing support (Teams, Cisco and Zoom support)
  • Update and installation of software as required (patch management)
  • Daily Backup
  • Server backup
  • Password and user management
  • Firewall and security support
  • Cloud support
  • Mikrotik
  • VPN support
  • Linux support
  • Active directory support
  • LAN and WAN support
  • 24/7 remote support
  • Cyber Security Awareness


Requirements

  • Job Type: Temporary
  • Contract Length: 12 months
  • Ability to Commute/Relocate: Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Preferred)
  • Application Question(s): Are you able to work in an onsite setting?
  • Education: Diploma (Preferred)
  • Experience: ERP systems: 5 years (Preferred), Server: 5 years (Preferred), Web development: 5 years (Preferred)


Work Environment

  • Durban, KwaZulu-Natal


  • Durban, KwaZulu-Natal, South Africa Core Group Full time

    About the Role:The iStore Technical Support Specialist is a key member of our team, responsible for providing technical support to our customers through troubleshooting, resolving technical issues, and software support.Key Responsibilities:Provide technical support to customers via various channelsResolve technical issues and software support requests in a...


  • Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    We are seeking a skilled Technical Support Specialist to provide expert technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting and resolving technical issues, providing technical advice...


  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    **Job Title:** Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at IOCO. As a Technical Support Specialist, you will play a crucial role in providing exceptional support to our business users, ensuring that our software runs smoothly and efficiently.Main Responsibilities:Resolve Incidents: Investigate...


  • Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at beBee Professionals in Durban. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guidance.The ideal candidate should have:A degree in Computer Science,...


  • Durban, KwaZulu-Natal, South Africa Dynexity Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at Dynexity. As a key member of our technical support group, you will be responsible for providing top-notch technical assistance and support to our clients.In this role, you will be the primary point of contact for clients experiencing issues with our network...


  • Durban, KwaZulu-Natal, South Africa Hire Resolve Full time

    Hire Resolve is seeking a Technical Support Specialist to join their client's team, a leading supplier of online vending systems. As a Technical Support Specialist, you will be responsible for providing technical support to customers, troubleshooting issues, and collaborating with the development team to resolve problems. Key responsibilities...


  • Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

    Technical Requirements:We are seeking a skilled Computer Systems Technician to provide second-line specialist support and assistance to computer users by answering questions, resolving technical problems, and maintaining customer network, software, and computer equipment related to our ARCH Products. You will require a can-do attitude, a willingness to...


  • Durban, KwaZulu-Natal, South Africa Neptune Full time

    About NeptuneNeptune is a technology-driven organization dedicated to delivering exceptional support services. As a Trainee IT Support Officer, you will play a vital role in ensuring our clients receive the highest level of technical assistance.Job SummaryWe are seeking an highly motivated and detail-oriented individual to join our team as a Technical...


  • Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    We are seeking an experienced Technical Support Specialist to join our team at beBee Professionals in Durban. The successful candidate will have a strong background in computer hardware and software, excellent problem-solving skills, and the ability to work independently and as part of a team.The estimated salary for this position is approximately $60,000...


  • Durban, KwaZulu-Natal, South Africa Placement Point Full time

    Placement Point, a well-established company based in Durban, is seeking a skilled Technical Support Specialist to join their team. This exciting opportunity will see you providing expert technical support and assistance to ensure the smooth operation of computer systems, networks, and peripherals.About the RoleThis role involves working closely with...


  • Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    BeBee Professionals is a leading organization in the field of technical support, and we are currently seeking a highly skilled Technical Support Specialist to join our team in Durban. The ideal candidate will have a strong background in computer science and excellent problem-solving skills.The estimated annual salary for this position is $40,000-$60,000,...


  • Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    Job Description:BeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. They should possess excellent problem-solving and communication skills, as well as the...


  • Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    Job Summary:beBee Professionals is seeking a Support Coordinator to provide technical support to our customers and ensure that all customer inquiries are handled in a timely and professional manner.Key Responsibilities:* Provide technical support to customers via phone, email, or chat* Troubleshoot technical issues and maintain customer records* Provide...


  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    About This RoleiOCO Infrastructure Services is seeking a highly skilled Field Support Engineer to provide on-site technical support and assistance to clients. As a key member of our team, you will play a critical role in ensuring timely and effective technical support, contributing to the overall success of our organization.Key Responsibilities:Assist in...


  • Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

    Job Summary: We are seeking an IT Help Desk Operator to provide technical support to our banking staff and customers.Key Responsibilities:Technical Support: Troubleshoot and resolve IT issues for staff and customers to maintain operational efficiency.System Maintenance: Perform routine maintenance and updates on IT systems to ensure optimal...


  • Durban, KwaZulu-Natal, South Africa IT Naledi Solutions Full time

    Key Responsibilities:Manage the business relationship with clients to ensure mutual trust and open communication.Take service calls and perform incident-specific activities as directed by Call Planners.Perform preventative maintenance activities on certain products as directed.Install hardware and software, and perform basic maintenance and support.Provide...

  • IT Support Specialist

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Placement Point Full time

    Placement Point is seeking an experienced IT Support Specialist to join their team in Durban. Estimated Salary: R250,000 - R350,000 per annum.Job DescriptionWe are looking for a skilled and knowledgeable individual with strong problem-solving skills to provide top-notch technical support to our clients. The ideal candidate will have experience in...


  • Durban, KwaZulu-Natal, South Africa beBee Professionals Full time

    At beBee Professionals, we are seeking a seasoned Technical IT Specialist to collaborate with our team in Durban.The successful candidate will be responsible for providing expert technical support to our customers and ensuring seamless operation of our IT systems.We require a professional with:A degree in Computer Science or a related fieldAt least 5 years...


  • Durban, KwaZulu-Natal, South Africa Hlabahlosile Full time

    Job Title: Technical Drawing SpecialistAbout the Role:We are seeking a skilled Technical Drawing Specialist to join our team at Hlabahlosile. The successful candidate will have a strong background in mechanical engineering and technical drawing, with experience in CAD software and a solid understanding of OHS Act and Building Regulation Act.Key...


  • Durban, KwaZulu-Natal, South Africa BCXP Full time

    At BCXP, we're seeking an experienced Infrastructure Support Specialist to join our team. As a key member of our technical operations team, you'll be responsible for overseeing and directing technical support for our core infrastructure. Your expertise will drive our IT transformation journey, ensuring seamless operations and continuity for our clients.This...