Technical Support Specialist
4 weeks ago
We are seeking a skilled Senior Onsite IT Support Engineer to join our team at GMI Tech (ZA). The ideal candidate will have a strong background in IT infrastructure, network administration, and server support.
About the Role
- Key Responsibilities:
- Website maintenance and support
- Good analytic thinking & problem-solving skills
- Logical thinker, problem solver
- Server support including backup, maintenance, and security
- Desktop / Laptop/ Tablet / Mobile Device setup, management, and troubleshooting
- Windows STD 2012 server
- Windows 2008 SMB server (windows server)
- Hardware maintenance and updates
- Maintenance and troubleshooting all other hardware
- New server setup, configuration and data migration
- Microsoft Office 365 Email management and encryption
- SAGE Pastel
- SAGE VIP
- Microsoft Office
- VEEAM backup and replication
- Anti-virus management on a system-wide level
- Video Conferencing support (Teams, Cisco and Zoom support)
- Update and installation of software as required (patch management)
- Daily Backup
- Server backup
- Password and user management
- Firewall and security support
- Cloud support
- Mikrotik
- VPN support
- Linux support
- Active directory support
- LAN and WAN support
- 24/7 remote support
- Cyber Security Awareness
Requirements
- Job Type: Temporary
- Contract Length: 12 months
- Ability to Commute/Relocate: Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Preferred)
- Application Question(s): Are you able to work in an onsite setting?
- Education: Diploma (Preferred)
- Experience: ERP systems: 5 years (Preferred), Server: 5 years (Preferred), Web development: 5 years (Preferred)
Work Environment
- Durban, KwaZulu-Natal
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