Technical Support Specialist

4 weeks ago


Durban, KwaZulu-Natal, South Africa beBee Professionals Full time
Job Description:

BeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. They should possess excellent problem-solving and communication skills, as well as the ability to work independently and as part of a team. Knowledge of Windows and Linux operating systems, as well as experience with network and server administration, is required.

Key Responsibilities:

• Provide technical support to customers via phone, email, or in-person
• Troubleshoot and resolve technical issues
• Assist with product installation and configuration
• Collaborate with internal teams to resolve complex technical issues

Requirements:

• Degree in Computer Science or related field
• At least two years of experience in technical support
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Knowledge of Windows and Linux operating systems
• Experience with network and server administration

What We Offer:

BeBee Professionals offers a dynamic and supportive work environment, competitive salary, and opportunities for professional growth and development.

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