Customer Service Expert

1 week ago


Sandton, South Africa Shorza Ltd Full time

Customer Service Expert

Shorza Ltd is seeking a skilled Customer Service Expert to provide premium customer support to our clients. Key responsibilities include handling high volumes of phone calls, offering exceptional customer service, and utilizing problem-solving skills to resolve challenges.

Requirements

  • At least 2 years of customer service experience, preferably in call centers or outbound calls
  • Excellent communication skills, both written and verbal
  • Able to adapt to new software systems quickly, such as Zendesk
  • Ability to work independently and as part of a team

What We Offer

  • A fun and supportive work environment
  • Opportunities for growth and learning
  • A Sandton-based office with global connections

Apply Now



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