Customer Service Lead

At Shorza Ltd, we're looking for a talented Customer Service Team Lead to join our team in Sandton.We offer a competitive salary of £25,000 - £35,000 per year, depending on experience.**Job Description:**Absorb and analyze customer service trends to inform strategic initiatives and drive business growth.Key Responsibilities:Prioritize and manage...

At HR Genie, we are seeking a Customer Service Team Lead to manage our Welcome Desk/Reception. As a key member of our team, you will be responsible for ensuring that our reception area is effectively and efficiently managed at all times to provide members with a positive first impression.Key ResponsibilitiesAssisting with Club Administration when...

About the RoleWe are seeking a highly experienced and dynamic Customer Service Manager to lead our customer service team in Johannesburg, South Africa. As a key member of our Initiate International team, you will be responsible for delivering exceptional customer experiences, ensuring high levels of performance, and driving customer satisfaction.

We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. As a Customer Service Lead - Business Excellence Specialist in South Africa, you will be part of the South Africa Finance and Business Support Team and report to the Head of Finance and Business Support.Key...

About Shorza LtdWe are a leading UK-based client services company seeking an experienced Customer Service Advisor to join our team in Sandton. The successful candidate will provide exceptional customer service to clients and service providers, leveraging their skills in problem-solving, communication, and adaptability.

The Customer Care IT Capability Lead (CCCL) is responsible for managing and optimizing customer care solutions across multiple platforms, ensuring smooth operation and enhanced customer satisfaction. This role requires synchronization of both internal and external service channels, with a strong focus on task automation to improve service efficiency. **Key...

The company is seeking an experienced and dynamic Customer Service Manager to lead and inspire their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing and developing high-performing...

We are seeking a seasoned Customer Service Director to lead our team at Neptune in delivering exceptional customer service in the financial services industry.">About NeptuneNeptune is a leading company in the financial services sector, committed to excellence and innovation. Our team of professionals works tirelessly to provide secure and efficient services...

Job Title: Customer Service RepresentativeAre you passionate about providing exceptional customer experiences?About the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at iSON Xperiences. As a key member of our customer service unit, you will be responsible for delivering top-notch support to our clients...

**Responsibilities**: - Assist customers with booking flights, accommodations, event tickets, and other travel-related services - Resolve customer complaints and issues in a timely and professional manner - Provide information on travel destinations, events, and other related services - Collaborate with other departments such as sales, marketing, and...

Are you ready to make a real impact with your enthusiasm and energy? Our client is on a mission to break the mundane and ignite the extraordinary! They’re looking for a Customer Service Representative who thrives on creating unforgettable experiences and bringing passion to every interaction. **About the Role**: As the first point of contact for customers...

Our client is looking for a VP Customer Service SSA to lead and enhance the customer service function across the region. This role is integral to delivering exceptional customer experiences and driving operational excellence.Responsibilities:Define and implement the regional customer service strategy aligned with global vision and business objectives.Set...

Our client is looking for a VP Customer Service SSA to lead and enhance the customer service function across the region. This role is integral to delivering exceptional customer experiences and driving operational excellence.Responsibilities:Define and implement the regional customer service strategy aligned with global vision and business objectives.Set...

Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Shorza Ltd in Sandton. This role involves providing exceptional service and support to our UK-based clients.About the RoleThis is an exciting opportunity to work in a dynamic environment where your contributions make a difference. As a...

OverviewAs Customer Service Business Director, you will lead the Customer Service team in delivering commercial and operational excellence. You will drive continuous improvement throughout the organisation and oversee business operations, processes, and project management to achieve ambitious growth.Key ResponsibilitiesLead the customer service team to...

At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you. We are looking for a Customer Service Representative** **to join our team and support the Colors businesses in South Africa. This position is a key member of the Sensient...

**Purpose of the Job** Maintains a positive image of the company through management of the information desk. Sells gift cards and attends to visitors in a welcoming, pleasant, professional and courteous manner ensuring accurate information is provided at all times and that the information desk runs smoothly, efficiently and effectively according to standard...

Initiate International is seeking an experienced and results-driven Customer Experience Director to lead their customer service team in Johannesburg. The ideal candidate will be passionate about delivering exceptional customer experiences, possess a deep understanding of the iGaming industry, and have a proven track record of managing high-performing...

Key Responsibilities:Lead the customer service team in delivering high-quality services and exceeding customer expectations.Develop and implement effective processes to improve efficiency, productivity, and quality.Analyse data and metrics to identify areas for improvement and develop strategies to address them.Collaborate with cross-functional teams to...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Operations Manager to lead our contact centre team at Telebest.