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Customer Experience Coordinator
1 week ago
Our company, Cullinan Holdings Limited, operates tours across Southern and East Africa, offering destination management services to the Japanese market. We are seeking a Senior Inbound Reservations Consultant to join our team.
Key Requirements- The ideal candidate will have a strong focus on achieving sales and profit targets and an all-around understanding of customer requirements.
- Experience in consulting, quoting, and operating Inbound FIT and Group bookings is essential.
- We are looking for a skilled communicator who can provide quality communication to customers and maintain quick turnaround times on customer quotations, updates, complaints, and queries.
- The ideal candidate will be adaptable and enjoy working in a changing environment, with exceptional problem-solving and solutions-driven skills.
