Customer Service Team Lead

Ensure expert and professional response to complex customer enquiries. Conduct and report on Customer satisfaction results in all areas of the business (as required by department heads). **Educational Requirements**: - Matric - Tertiary Qualification advantageous **Experience Required**: - Previous experience and proven track record in Customer...

About Shorza LtdWe are a leading UK-based client services company seeking an experienced Customer Service Advisor to join our team in Sandton. The successful candidate will provide exceptional customer service to clients and service providers, leveraging their skills in problem-solving, communication, and adaptability.

Job Summary The Automations Team Lead plays a crucial role analysing and implementing effective automations within the business that services the needs of communicating with customers. This includes implementing and reviewing all elements are in working order and looking for ways to improve processes and performance. Reporting to the business intelligence...

The Customer Care IT Capability Lead (CCCL) is responsible for managing and optimizing customer care solutions across multiple platforms, ensuring smooth operation and enhanced customer satisfaction. This role requires synchronization of both internal and external service channels, with a strong focus on task automation to improve service efficiency. **Key...

Are you a seasoned tech professional with a passion for delivering top-tier software solutions? Do you thrive in fast-paced environments where your leadership drives success? If you’re a problem solver with a deep understanding of both technology and team dynamics, this is for you! **What you will do**: - **Lead Delivery Excellence**:Oversee the full...

**About the Role**: You will act as the first point of contact for clients, ensuring exceptional customer service. This role involves answering inquiries, resolving issues, providing product or service information, and maintaining customer satisfaction in a high-volume, fast-paced call centre environment. **What you will do**:** - Handle customer...

**Join the Wamly Famly and be part of the fastest-growing HR Tech business in SA.** **Reporting to**: Chief Information Officer **Job Purpose**: We are hiring a Software Development Manager to join and lead our dynamic team of software engineers to deliver solutions in line with business needs making use of a state-of-the-art technology stack. As a...

Job Title: Customer Service RepresentativeAre you passionate about providing exceptional customer experiences?About the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at iSON Xperiences. As a key member of our customer service unit, you will be responsible for delivering top-notch support to our clients...

Role Summary:The VP of Customer Service Strategy will be responsible for leading and enhancing the customer service function across the region. This role requires a strategic leader who can drive operational excellence and deliver exceptional customer experiences.Main Responsibilities:Develop and implement regional customer service strategy aligned with...

Our client a Global tech firm is seeking a Technical Team Lead (Networks) to join their team in Sandton. They offer stability, growth, attractive salary along with excellent benefits and a great working environment. **Description** The Senior Technical fulfilment Team Lead networks role is responsible for ensuring managed service is provided to all...

**Responsibilities**: - Assist customers with booking flights, accommodations, event tickets, and other travel-related services - Resolve customer complaints and issues in a timely and professional manner - Provide information on travel destinations, events, and other related services - Collaborate with other departments such as sales, marketing, and...

Our client is looking for a VP Customer Service SSA to lead and enhance the customer service function across the region. This role is integral to delivering exceptional customer experiences and driving operational excellence.Responsibilities:Define and implement the regional customer service strategy aligned with global vision and business objectives.Set...

Are you ready to make a real impact with your enthusiasm and energy? Our client is on a mission to break the mundane and ignite the extraordinary! They’re looking for a Customer Service Representative who thrives on creating unforgettable experiences and bringing passion to every interaction. **About the Role**: As the first point of contact for customers...

Job SummaryWe are seeking an experienced Reception Manager to join our team at HR Genie.This is an exciting opportunity to lead our Reception area and contribute to the delivery of exceptional customer service.The successful candidate will have strong leadership and communication skills, with the ability to motivate and inspire staff to achieve...

Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Shorza Ltd in Sandton. This role involves providing exceptional service and support to our UK-based clients.About the RoleThis is an exciting opportunity to work in a dynamic environment where your contributions make a difference. As a...

At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market-savvy and visionary. We are problem solvers. And we will be better with you. We are looking for a Customer Service Representative** **to join our team and support the Colors businesses in South Africa. This position is a key member of the Sensient...

**Customer Service & Office Manager** At Africa Trailers we are proud to offer a supportive and highly collaborative team environment and are committed to promoting a positive work-life balance for our team. We are a brand and product design company that prides itself on providing a great experience throughout the customer journey. We manufacture mobile...

**Customer Service Assistant** Employment type: permanent **Salary**: Market related Location: Sandton, Johannesburg, South Africa Job Functions: Customer Service Industries: Financial Services **SPECIFICATION** A Supply Chain Financing & Services Platform is looking for stellar Customer Service Assistants. **DUTIES & RESPONSIBILITIES, NOT LIMITED...

 Customer Service Advisor Join the Team and Make a Difference!Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We’re looking for a Customer Service Superstar to join our team in Sandton! This is an exciting opportunity to work for our UK-based client, offering premium customer...

 Customer Service AdvisorJoin the Team and Make a Difference!Are you the type of person who thrives on helping others, solving problems, and delivering top-notch service with a smile? We’re looking for a Customer Service Superstar to join our team in Sandton! This is an exciting opportunity to work for our UK-based client, offering premium customer...