Delivery Assistant

5 days ago


Bloemfontein, Orange Free State, South Africa Econofoods Pty (LTD) Full time
Job Description

Econo Foods is a leading FMCG Retail company specializing in frozen foods, committed to delivering high-quality products at unbeatable prices.

Role Purpose

The purpose of this role is to assist in delivering products to customers, ensuring accurate and timely deliveries. This involves presenting and obtaining signatures on Proof of Delivery documents, assisting in completing invoice correction forms, verifying payments when applicable, and providing support in loading and unloading products.

Key Responsibilities
  • Delivering Products: Assist the driver in safely transporting and delivering products to designated customer locations, ensuring accuracy and timeliness.
  • POD Presentation and Signature: Present the Proof of Delivery document to customers, obtain their signatures as confirmation of receipt, and accurately document and record the delivery information.
  • Invoice Correction: Assist in completing invoice correction forms when necessary, ensuring accurate and timely resolution of any invoice discrepancies or errors related to deliveries.
  • Payment Verification: Assist in verifying customer payments, such as cash or checks, according to established procedures, ensuring accuracy and proper documentation.
  • Loading and Unloading: Provide support in loading and unloading products onto and from the delivery vehicle, following proper handling and safety protocols to prevent damage or loss.
  • Customer Interaction: Interact with customers courteously and professionally, addressing inquiries, resolving minor issues, and aiding as needed to ensure a positive customer experience.
  • Route Navigation: Assist the driver in navigating delivery routes, using maps or GPS systems, and providing directions or suggestions when necessary to optimize efficiency and timely deliveries.
  • Inventory Management: Maintain accurate inventory records, including documenting returned or damaged products, and communicating any stock discrepancies to the driver or supervisor.
  • Work Environment: Maintain a clean cab and contribute to establishing a safe work environment.


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