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Logistics Coordinator

7 days ago

Bloemfontein, Orange Free State, South Africa Econofoods Pty (LTD) Full time
Our Team

We are a vibrant and colorful team dedicated to delivering high-quality products at unbeatable prices. Our commitment to excellence, simplicity, and teamwork sets us apart in the industry.

Job Overview

This role plays a crucial part in our ongoing success. As a Delivery Driver Assistant, you will assist in delivering products to customers, ensuring accurate and timely deliveries. You will also present and obtain signatures on Proof of Delivery documents, assist in completing invoice correction forms, verify payments when applicable, and provide support in loading and unloading products.

Responsibilities
  • Delivering Products: Assist the driver in safely transporting and delivering products to designated customer locations, ensuring accuracy and timeliness.
  • POD Presentation and Signature: Present the Proof of Delivery document to customers, obtain their signatures as confirmation of receipt, and accurately document and record the delivery information.
  • Invoice Correction: Assist in completing invoice correction forms when necessary, ensuring accurate and timely resolution of any invoice discrepancies or errors related to deliveries.
  • Payment Verification: Assist in verifying customer payments, such as cash or checks, according to established procedures, ensuring accuracy and proper documentation.
  • Loading and Unloading: Provide support in loading and unloading products onto and from the delivery vehicle, following proper handling and safety protocols to prevent damage or loss.
  • Customer Interaction: Interact with customers courteously and professionally, addressing inquiries, resolving minor issues, and aiding as needed to ensure a positive customer experience.
  • Route Navigation: Assist the driver in navigating delivery routes, using maps or GPS systems, and providing directions or suggestions when necessary to optimize efficiency and timely deliveries.
  • Inventory Management: Maintain accurate inventory records, including documenting returned or damaged products, and communicating any stock discrepancies to the driver or supervisor.