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Customer Service Coordinator

7 days ago

Bloemfontein, Orange Free State, South Africa Motus Parts Full time

Motus Parts requires a skilled Administrative Support Specialist to manage its switchboard and provide exceptional customer service. This role involves operating a multi-line telephone system, directing calls to relevant staff and performing administrative tasks.

Main Responsibilities
  • Manage a busy switchboard, handling incoming calls and directing them to relevant staff members
  • Perform various administrative duties, including data entry and document management
  • Assist clients and couriers, ensuring efficient communication and delivery
  • Provide support to other departments, maintaining a professional atmosphere
Essential Skills and Qualifications
  • Matric qualification
  • 3 years of relevant switchboard operating experience
  • Minimum 2 years' experience in a sales environment, specifically in spares/motor/engine industry
  • Basic administration skills and experience
Priorities and Requirements
  • Excellent communication and interpersonal skills
  • Organized, accurate and honest
  • Able to work independently and as part of a team
  • Quick learner with a proactive approach
  • Trustworthy and reliable individual
  • Good timekeeping and ability to work under pressure
  • Computer literate with proficiency in MS Office
  • Fluent English language skills