Office Receptionist

Motus Parts seeks a Customer Service Coordinator to manage its switchboard and provide top-notch customer service. This role involves operating a multi-line telephone system, directing calls to relevant staff and performing various administrative tasks.

• Manage a busy switchboard, handling incoming calls and directing them to relevant staff members
• Address client queries and concerns, providing timely solutions
• Assist couriers and clients, ensuring efficient communication and delivery
• Support other departments, maintaining a professional atmosphere

• Matric qualification
• 3 years of relevant switchboard operating experience
• Minimum 2 years' experience in a sales environment, specifically in spares/motor/engine industry
• Basic administration skills and experience

• Excellent communication and interpersonal skills
• Organized, accurate and honest
• Able to work independently and as part of a team
• Quick learner with a proactive approach
• Trustworthy and reliable individual
• Good timekeeping and ability to work under pressure
• Computer literate with proficiency in MS Office
• Fluent English language skills