Business Process Optimization Expert

1 month ago


Pinetown, KwaZulu-Natal, South Africa Hewitt Colenbrander Recruitment HC Recruit Full time
Role Summary

We are seeking a highly skilled Business Process Optimization Expert to join our team at Hewitt Colenbrander Recruitment / HC Recruit.

Job Description

The ideal candidate will have expertise in process optimization, with a focus on workflow automation and business system integration.

Key Responsibilities:
  • Process Optimization: Automate workflows and processes to enhance operational efficiency.
  • System Integration: Ensure seamless implementation and integration of business systems.
  • Technical Support: Provide first-line support for the company's optimization applications.
  • Customer Engagement: Address customer and end-user queries, offering practical recommendations.
  • Documentation: Prepare clear and comprehensive workflow documentation.
  • Testing and Quality Assurance: Conduct system testing (UAT) and collaborate with developers on deliverables.
  • Business Development: Assist in upselling company products and services to clients.
  • Analysis and Design: Analyze, design, and implement business solutions to improve customer operations.
Requirements:
  • Technical Competencies: Strong understanding of internal systems and their capabilities.
  • Soft Skills: Excellent communication and client engagement abilities, ability to multi-task, ability to work under tight deadlines, trustworthy.
What We Offer:
  • Salary: The estimated salary for this role is $85,000 - $110,000 per annum, depending on location and experience.
  • Benefits: A competitive benefits package, including health insurance, retirement plan, and paid time off.


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