Front Desk Coordinator

1 month ago


Johannesburg, Gauteng, South Africa Insphired Full time
Key Responsibilities

Switchboard Management

We are seeking a skilled individual to manage our switchboard, answering calls within 5 seconds and screening calls for Senior Management. You will be responsible for handling irate clients in a calm and professional manner, escalating issues to the COO or other senior managers as necessary.

Message Recording and Distribution

The successful candidate will be responsible for recording and forwarding messages electronically to the relevant persons. Messages must accurately reflect the caller's name, date, and time of call, along with a brief summary of their requirements.

Visitor and Staff Management

Our ideal candidate will be responsible for monitoring visitors, confirming their entry on the Austell visitors log, and issuing visitor tags or stickers. They will also be responsible for maintaining the attendance register for Austell HO and ensuring accurate stock levels on Smartsheet.

Additional Responsibilities

The successful candidate will be responsible for ordering groceries timeously, delivering them to Dezzo, and managing wireless boardroom device bags. They will also be responsible for ensuring that the boardroom device bags are securely locked away at the end of each business day.

Requirements

We are looking for an individual with a minimum of 1 year's experience as a receptionist. The successful candidate will be computer literate, proficient in Microsoft Office, and possess exceptional communication and organizational skills. They will also have a professional demeanor and be able to work well under pressure.

About Us

Insphired is a dynamic and growing company that values professionalism and exceptional customer service. We are looking for a skilled and dedicated individual to join our team and contribute to our continued success.



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