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Office Support Specialist

1 week ago

Midrand, Gauteng, South Africa Time Personnel Full time
Job Title: Administration and Client Liaison

Role Overview:

We are seeking an experienced administration professional to join our team as the front face of our organisation. As a key member of our office, you will provide exceptional customer service, manage administrative tasks, and maintain a positive and welcoming environment for all customers and staff.

Duties & Responsibilities

Key Requirements:

  • Matric; further education is highly advantageous
  • Proficient in Word and Excel
  • Minimum 1 - 2 years in a similar role
  • Have a reliable means of transport
  • Experience working in a busy Administration and Reception role
  • Excellent communication skills in English and Afrikaans
Job Description:

Responsibilities:

  • Provide a warm and welcoming introduction to all customers entering the showroom/office or calling on the phone to promote a positive professional image of the company
  • Answer, screen, and forward calls in a timely and professional manner
  • Deal with customer queries, complaints, and orders, ensuring their needs are met
  • Oversee maintenance of the office, equipment, air conditioning, and plumbing, ensuring tenant needs are met as prescribed by body corporate rules
  • Manage the leads list and allocate to the Sales Representatives
  • Manage petty cash, reconcile, and report to the finance department
  • Ensure all necessary slips/invoices are sent to the finance department in a timely manner with the correct billing address
  • Create and manage all quotations/invoices for the service department and ensure all outstanding payments are made timely
  • File and scan emails to staff and clients
  • Manage the company's vehicle licenses and renewals
  • Order and distribute office supplies as requested
  • Purchase electricity for the office as required
  • Purchase cakes for birthdays that fall within the week

Benefits:

  • A competitive salary negotiable dependent on experience