Contact Centre Support Specialist

About the RoleWe are seeking a dedicated Contact Centre Agent Level 2 to join our team at Fidelity Services Group.In this role, you will be responsible for handling customer inquiries, resolving issues, and promoting products/services to existing and potential customers.Key Responsibilities:Respond to customer inquiries via phone, email, and face-to-face...

Job SummaryFidelity Services Group is looking for a skilled Service Delivery Specialist to support our Contact Centre operations.The successful candidate will be responsible for handling customer queries, preventing cancellations, and escalating complaints to other departments.Key Accountabilities:Provide exceptional customer service via multiple...

About the RoleiOCO is a leading technology company that provides Industrial OT solutions to drive sustainability in our communities. As a Technical Support Specialist, you will be part of a dynamic team that connects people with trusted information and insights to drive responsible use of the world's resources.Job DescriptionThis is an exciting opportunity...

About the Role:The Apex Academic Centre is looking for an experienced Computer Applications Technology (CAT) tutor to work with a Grade 12 student on a part-time basis.The successful candidate will have a strong background in CAT, excellent communication skills, and the ability to adapt their teaching approach to meet the individual needs of the student.Key...

Requirements: Matric is essential. Must have electrical Trade Test Certificate. Similar experience would be beneficial. Responsibilities: Hands-on work in the data centre environment, including temperature monitoring, cooling calculations, generators, power capacity, highly available services, server components, humidity, space planning, cabling, patching,...

This Senior Infrastructure Support Specialist role requires a highly skilled professional to provide technical expertise and support to our clients. Key responsibilities include:Duties & ResponsibilitiesProviding level 2 and 3 technical support for infrastructure-related issues.Collaborating with internal teams to resolve complex technical...

The cloud/software business unit is a sales focused entity within Rectron. Given the complex nature of the sale and the operations of the business, it is important that we provide resellers with exceptional levels of post-sales support to ensure a positive end to end customer experience with Rectron. In addition to the important support role, the support...

Tutoring Opportunity:We are seeking an experienced Computer Applications Technology (CAT) learning specialist to provide one-on-one instruction to a Grade 12 student in Midrand.The successful candidate will have a strong background in CAT, excellent communication skills, and the ability to adapt their teaching approach to meet the individual needs of the...

Job DescriptionWe are seeking an experienced IT professional to join our NGVAS Application Support team. The successful candidate will be responsible for providing third-level support for multiple environments in a 24x7x365 operational environment.The role involves handling daily support tasks, participating in deployments, and troubleshooting in...

REQUIREMENTSMatric is essentialMust have electrical Trade Test CertificateSimilar experience would be beneficial RESPONSIBILITIESHands-on work in the data centre environment, including temperature monitoring, cooling calculations, generators, power capacity, highly available services, server components, humidity, space planning, cabling, patching, labelling,...

We are seeking a proactive and detail-oriented IT Support Specialist to provide technical assistance and support to end-users across the organization. The role involves diagnosing and resolving hardware and software issues, maintaining IT infrastructure, and ensuring optimal functionality of technology systems.Responsibilities and DutiesTechnical...

We are seeking a proactive and detail-oriented IT Support Specialist to provide technical assistance and support to end-users across the organization. The role involves diagnosing and resolving hardware and software issues, maintaining IT infrastructure, and ensuring optimal functionality of technology systems.Responsibilities and DutiesTechnical...

About the Role: Mergers & Acquisitions SpecialistWe are looking for a highly skilled Mergers & Acquisitions Specialist to join our team. The successful candidate will be responsible for identifying and evaluating potential acquisition targets, conducting due diligence, and negotiating deals.Responsibilities:Identify and evaluate potential acquisition...

ROLE PURPOSE A VoIP Fraud and Technical Support Specialist is responsible for monitoring, identifying, and preventing fraudulent activity within VoIP (Voice over Internet Protocol) systems. They also provide technical support to users, troubleshooting issues related to VoIP services, ensuring system security, and optimising performance. This role combines...

About This OpportunityWe are seeking an experienced HR Officer to join our dynamic team at WSP Global Inc. As an HR Officer, you will play a critical role in supporting the delivery of a professional and commercially astute human resources service to the business.Main ResponsibilitiesEmployee Relations - Prepare all relevant documentation, evidence, and...

Minimum Requirements:Must have a minimum of 8 years experience in an IT Service Delivery | Service Management Role in the Manufacturing IndustryBSc: Computer Science or Relevant Tertiary Education requiredProficiency in Sage X3 for more than 500 users | Sage SI Reporting | Crystal Reporting |Advanced SQL Scripting is essentialExperience in Sage X3 | POS...

About UsThe Tower Group is a leading organization that values innovation, teamwork, and excellence. We are committed to delivering high-quality services and driving business growth through strategic partnerships and collaborations.We offer a dynamic and supportive work environment that fosters professional development and career advancement. Our team is...

Accounting Graduate OpportunityWe are seeking an ambitious and detail-oriented Accounting Graduate to join our team at Adapt IT Group. As a key member of our finance department, you will be responsible for supporting our business by managing daily accounting and financial tasks.Key Responsibilities:Achieve timely PO capturing on Sage for AP to ensure...

Job DescriptionThe Regional Sales and Support Lead will serve as a contact person for sales reps and internal teams, ensuring adherence to all relevant brand guidelines. They will track, measure, and evaluate sales metrics and trends, generate tools and ideas for improving sales reps' experience providing our products and services, and ensure ordered stock...

About UsNetwork Engineering is a leading provider of innovative solutions in the industry. We are committed to delivering exceptional service and supporting our customers' growth.Our TeamWe have a diverse team of experienced professionals who share a passion for delivering outstanding results.What We OfferA collaborative and dynamic work...