Customer Service Liaison

3 days ago


Cape Town, Western Cape, South Africa Spartan Recruitment Services Full time
Customer Service Liaison - Debt Resolution

Spartan Recruitment Services is seeking a Customer Service Liaison - Debt Resolution to join our team. This role requires a highly organized individual with excellent communication skills to manage debt resolution processes effectively.

Responsibilities:

  • Respond to client queries related to debt resolution in a timely manner.
  • Collaborate with clients to verify document accuracy and completeness.
  • Investigate and address incomplete file issues to prevent future complications.
  • Communicate effectively with clients regarding payment plans and resolutions.
  • Manage client relationships to ensure successful debt resolution outcomes.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with debt management software.
  • Experience in customer-facing roles.

Salary Range: $55,000 - $75,000 per annum, based on location and qualifications.



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