Service Delivery Specialist

1 month ago


Johannesburg, Gauteng, South Africa Abbott Full time

About the Role


We are seeking a skilled Field Service Engineer to join our team at Abbott. As a Field Service Engineer, you will be responsible for providing best-in-class customer service and support to our clients.


Key Responsibilities



  • Installation and implementation of new systems at customer sites
  • Performing preventative maintenance interventions on molecular instrumentation
  • Troubleshooting application and instrumentation issues via phone and on-site
  • Providing on-site customer support for software and hardware upgrades
  • Collaborating with the Commercial team to enhance customer service and support business growth
  • Participating in Abbott Molecular conference calls and service summits
  • Providing primary service and support to a defined territory

Requirements


We are looking for a candidate with a tertiary qualification in Electrical Engineering, Biomedical Engineering, or a related field. A minimum of 3 years' experience in a similar role is required, with a strong background in the medical or diagnostics industry.


What We Offer


As a Field Service Engineer, you will have the opportunity to work with a talented team and contribute to the success of Abbott. We offer a competitive salary, excellent benefits, and opportunities for career growth and development.


About Us


Abbott is a global healthcare leader that helps people live healthier lives through innovative medical technologies, diagnostic products, and nutritional products.



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