Client Service Representative

3 weeks ago


Durban, KwaZulu-Natal, South Africa Unique Personnel Ltd Full time
Job Description:

The ideal candidate will be responsible for handling incoming calls, providing information to clients, and resolving their issues. They will also be expected to upsell products and services, generate new sales opportunities, and maintain customer databases and records. Additionally, they will compile reports and provide feedback to customers.

Key Responsibilities:
• Handle customer inquiries and resolve issues
• Provide product and service information to clients
• Upsell products and services
• Generate new sales opportunities
• Maintain customer databases and records
• Compile reports and provide feedback to customers

Requirements:

We are looking for a young, vibrant, and reliable individual with experience in sales and excellent communication skills. The ideal candidate must be able to work independently and as part of a team, possess strong problem-solving skills, and have a positive attitude towards customer service. A high school diploma or equivalent is required, and prior experience in a call centre environment is an asset.

Compensation and Benefits:

The estimated salary for this position is $45,000 per year, plus benefits. Unique Personnel Ltd offers a comprehensive compensation package, including health and dental insurance, retirement savings plan, and paid time off. We are an equal opportunities employer and welcome applications from diverse candidates.

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