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Learning Support Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa MANCOSA Full time
MANCOSA's Vision

MANCOSA is committed to providing high-quality education that prepares students for success in their chosen careers.

We strive to create a supportive learning environment that fosters academic excellence and personal growth.

Job Description

The Student Support Consultant will play a critical role in achieving MANCOSA's vision by providing exceptional student service and support.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  • Provide administrative assistance to students who contact MANCOSA with assessment-related queries
  • Offer guidance on assessment-related aspects
  • Collaborate with team members and stakeholders to resolve student queries
Requirements
  • Minimum 2 years' experience in a customer service-related environment
  • Excellent writing skills and attention to detail
What We Offer
  • Opportunity to work with a dynamic and growing organization
  • Chance to make a positive impact on students' academic journeys