Clinical Support Specialist
4 days ago
The Clinical Support Specialist plays a vital role in ensuring that Stryker products are used to their full potential in Joint Replacement procedures.
Responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures. This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence.
Key Responsibilities:
- Service existing and new customer base within the theatre and clinical environment
- Provide theatre and wider HCP staff with in-depth training on Stryker products
- Work closely with other team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
- Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understand the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conduct trials and evaluations of products in both theatre and the clinical environment as and when required
Requirements:
- Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/Physiology
- Minimum 2 years' experience within a theatre environment
- Commercial knowledge and an understanding of cost pressures surrounding theatres and surgical procedures
- Computer skills, MS Office
- Presentation skills with modern presentation media
- Workshop/product demonstration skills including anatomy and physiology knowledge base
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