Corporate Learning Expert
4 days ago
Job Description
We are seeking a skilled Corporate Learning Expert to join our team at Pro Select Consulting. As a key member of our organization, you will be responsible for developing and delivering training programs that enhance employees' skills, knowledge, and performance.
Main Tasks
- Design and deliver comprehensive training programs for retail employees, including onboarding, product knowledge, customer service, and leadership development.
- Identify training needs through surveys, observations, and performance metrics to determine skill gaps.
- Facilitate interactive training sessions for store associates, managers, and support staff, both in-person and virtually.
- Collaborate with department heads to create customized learning solutions aligned with business objectives.
- Develop engaging e-learning modules, training manuals, and other instructional materials.
- Evaluate the impact of training programs and make improvements based on feedback and performance results.
- Stay current with industry trends, best practices, and compliance requirements in retail learning and development.
- Support employee engagement and career development initiatives.
- Manage training logistics, including scheduling, venue arrangements, and learning management systems (LMS).
- Provide coaching and mentorship to employees to support their professional growth.
Required Qualifications
To succeed as a Corporate Learning Expert at Pro Select Consulting, you should have:
- At least 5 years of experience in training, education, or human resources.
- A tertiary qualification in Human Resources, Education, Business Administration, or a related field.
- Skills Development Facilitation Course by ETDP.
- Assessor Certification by ETDP (mandatory).
- Train the Trainer Certification.
- OPETDP Diploma and Registered SDF.
- Previous experience in Retail Industry.
- Basic proficiency in Microsoft Office applications.
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