Corporate Learning Expert

4 days ago


Durban, KwaZulu-Natal, South Africa Pro Select Consulting Full time

Job Description

We are seeking a skilled Corporate Learning Expert to join our team at Pro Select Consulting. As a key member of our organization, you will be responsible for developing and delivering training programs that enhance employees' skills, knowledge, and performance.

Main Tasks

  • Design and deliver comprehensive training programs for retail employees, including onboarding, product knowledge, customer service, and leadership development.
  • Identify training needs through surveys, observations, and performance metrics to determine skill gaps.
  • Facilitate interactive training sessions for store associates, managers, and support staff, both in-person and virtually.
  • Collaborate with department heads to create customized learning solutions aligned with business objectives.
  • Develop engaging e-learning modules, training manuals, and other instructional materials.
  • Evaluate the impact of training programs and make improvements based on feedback and performance results.
  • Stay current with industry trends, best practices, and compliance requirements in retail learning and development.
  • Support employee engagement and career development initiatives.
  • Manage training logistics, including scheduling, venue arrangements, and learning management systems (LMS).
  • Provide coaching and mentorship to employees to support their professional growth.

Required Qualifications

To succeed as a Corporate Learning Expert at Pro Select Consulting, you should have:

  • At least 5 years of experience in training, education, or human resources.
  • A tertiary qualification in Human Resources, Education, Business Administration, or a related field.
  • Skills Development Facilitation Course by ETDP.
  • Assessor Certification by ETDP (mandatory).
  • Train the Trainer Certification.
  • OPETDP Diploma and Registered SDF.
  • Previous experience in Retail Industry.
  • Basic proficiency in Microsoft Office applications.


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