Current jobs related to Customer Support and Data Manager - Cape Town, Western Cape - Ananzi

  • Customer Support Specialist

    6 hours ago

    Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full time

    About ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...

  • Customer Experience Data Manager

    7 days ago

    Cape Town, Western Cape, South Africa Mérieux NutriSciences Full time

    At Mérieux NutriSciences, our mission is to make food systems safer, healthier, and more sustainable.We are seeking a Customer Care Projects & Data Expeditor in our Cape Town branch to oversee and manage customer setups and data entries across various systems.The ideal candidate will have a degree or diploma in Science (Microbiology or Chemistry) with broad...

  • Custom App Developer at Data Centrix

    6 days ago

    Cape Town, Western Cape, South Africa Data Centrix Full time

    Required SkillsDegree in Software Development or related fieldMicrosoft Power Platform certificationProven experience with Power Apps and Power AutomateSkills and QualificationsFamiliarity with integrating Power Apps with various data sourcesAbility to collaborate with business stakeholders to understand requirementsBenefitsOpportunity to work on diverse...

  • Network Support Specialist

    7 days ago

    Cape Town, Western Cape, South Africa Data Centrix Full time

    Job Description:We are seeking a skilled 2nd Line Network Engineer to join our team at Data Centrix. As a key member of our IT department, you will play a vital role in providing high-quality technical support to our customers.About the Role:Provide 2nd line support for network-related issues and incidents.Identify and escalate requests requiring urgent...

  • Customer Support Manager

    7 days ago

    Cape Town, Western Cape, South Africa Surgo HR & Training Full time

    About the JobWe are seeking a Customer Support Manager to join our team at Surgo HR & Training. In this role, you will be responsible for managing end-to-end customer orders, leveraging your technical skills and service management expertise to ensure efficient and accurate order handling.Key Responsibilities:Manage customer orders from initiation to...

  • Customer Support Executive

    21 hours ago

    Cape Town, Western Cape, South Africa FIXR Full time

    About FIXRHere at FIXR we're on a mission to be the number one Event Intelligence and ticketing platform globally. Ticket sales and event management can typically be a clunky, manual process, but our platform makes it easier than ever for event organisers to create seamless, user-friendly experiences for their customers. Not only that, we provide our...

  • Customer Support Leadership Position

    4 days ago

    Cape Town, Western Cape, South Africa Lead Generation Group Full time

    At Lead Generation Group, we're seeking a skilled Customer Support Leadership Position to lead our support team and drive exceptional service delivery. As a key member of our team, you'll be responsible for ensuring timely resolution of customer inquiries and escalations, optimizing support processes, and implementing best practices.The ideal candidate will...

  • Data Expeditor for Customer Care Projects

    7 days ago

    Cape Town, Western Cape, South Africa Mérieux NutriSciences Full time

    As a Data Expeditor for Customer Care Projects & Data at Mérieux NutriSciences, you will play a vital role in ensuring the accuracy and integrity of customer data.You will work closely with the Customer Care Manager and Sales Managers to manage customer setups and data entries, troubleshoot data integration issues, and develop data-driven solutions.The...

  • Customer Data Analyst

    1 week ago

    Cape Town, Western Cape, South Africa dunnhumby Full time

    At dunnhumby, we're committed to helping businesses succeed in today's data-driven landscape. As a global leader in Customer Data Science, we've built a reputation for delivering exceptional insights and recommendations that drive real business results.With a diverse team of experts across Europe, Asia, Africa, and the Americas, we work with some of the...

  • Data Platforms Support Expert

    6 hours ago

    Cape Town, Western Cape, South Africa Advania Company Full time

    As a Cloud Database Specialist at Advania, you will play a critical role in delivering high-quality technical support to our customers using our data platforms service.Your responsibilities will include providing expert technical assistance to end users, responding to customer queries, and managing incidents or requests allocated to you or the team ticket...

  • Administrative Assistant

    5 days ago

    Cape Town, Western Cape, South Africa Talent Shore SA Ltd Full time

    **Job Description:**Talent Shore SA Ltd seeks an experienced Administrative Assistant to join their Customer Support team. As an Administrative Assistant - Customer Support, you will be responsible for managing daily administrative tasks, providing exceptional customer service, and ensuring seamless communication between teams.Main Responsibilities:Manage...

  • Data Engineer

    6 days ago

    Cape Town, Western Cape, South Africa Amazon Full time

    As a Cloud Support Engineer at Amazon, you will be working on the Data in Transit domains supporting customers running ETL workloads or analyzing large amounts of data using AWS services. You will work on various services like Glue (ETL service), Athena (interactive query service), Managed Workflows of Apache Airflow, etc.Key responsibilities include...

  • Customer Support Consultant

    4 days ago

    Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Customer Support Consultant (POS24302)Somerset WestR 20 000 to R 25 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel...

  • Training and Customer Support Consultant

    4 days ago

    Cape Town, Western Cape, South Africa Emporium Human Capital Full time

    Customer Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support...

  • Data Management and Event Support Specialist

    7 days ago

    Cape Town, Western Cape, South Africa Vuka Group Full time

    Vuka Group is looking for a talented Data Management and Event Support Specialist to join our team. As a key contributor, you will play a vital role in ensuring the success of our live events.Job DescriptionThis role requires a high degree of organization, attention to detail, and excellent communication skills. You will work closely with clients and...

  • Customer Support Specialist

    29 minutes ago

    Cape Town, Western Cape, South Africa CV Library Full time

    At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to...

  • Customer Support Consultant

    22 hours ago

    Cape Town, Western Cape, South Africa Arvo Full time

    Job title: Customer Success ConsultantOur client, based in Somerset West, is on the lookout for a dynamic and customer-focused Customer Support Consultant to join their team. The ideal candidate will be responsible for providing top-notch customer support, managing inquiries with precision and professionalism, and ensuring every interaction leaves a lasting...

  • Customer Support Team Member

    7 days ago

    Cape Town, Western Cape, South Africa Computacenter AG & Co. oHG Full time

    We are looking for a highly skilled Credit Control Assistant to join our customer support team at Computacenter AG & Co. oHG.About the JobThis is an exciting opportunity for a motivated individual to work as part of our operations team.As a Credit Control Assistant, you will be responsible for managing tickets from start to finish, adding parts and charges...

  • Data Insights Manager

    6 days ago

    Cape Town, Western Cape, South Africa ENGINEERINGUK Full time

    Drive Quality and Insights as a Data Insights ManagerWe are seeking an experienced Data Insights Manager to join our team in Cape Town. As a Data Insights Manager, you will be responsible for assessing the output produced by human in the loop annotators and ML models, ensuring high-quality data is delivered to support AI model experiences.This role requires...

  • Customer Support Ambassador

    4 days ago

    Cape Town, Western Cape, South Africa Project Growth Full time

    We are seeking a highly organized and communicative Help Desk Professional to join our team at Project Growth. This role involves providing seamless customer support through various channels, including email, chat, Zoom, and phone.The ideal candidate will be able to effectively manage multiple tasks, prioritize customer inquiries, and provide solutions in a...

Customer Support and Data Manager

1 week ago

Cape Town, Western Cape, South Africa Ananzi Full time

Customer Support and Data Manager

We are seeking a highly skilled Customer Support and Data Manager to join our team at Ananzi. As a key member of our customer support department, you will be responsible for providing exceptional customer service and managing customer data.

Job Purpose:

The successful candidate will be responsible for managing the customer support function, including responding to customer inquiries, resolving customer complaints, and managing customer data to ensure accurate and timely delivery of customer services.

Key Responsibilities:
  • Providing exceptional customer service to internal and external customers
  • Responding to customer inquiries and resolving customer complaints
  • Managing customer data to ensure accurate and timely delivery of customer services
  • Developing and maintaining relationships with customers and stakeholders to gather feedback and improve customer services
  • Collaborating with the customer support team to develop and implement customer service strategies and initiatives
Requirements and Qualifications:
  1. Experience in customer support and data management
  2. Strong knowledge of customer relationship management software and systems
  3. Proficiency in Microsoft Word, Outlook, and PowerPoint
  4. Excellent communication and interpersonal skills
  5. Strong analytical and problem-solving skills