Customer Support Ambassador
5 days ago
We are seeking a highly organized and communicative Help Desk Professional to join our team at Project Growth. This role involves providing seamless customer support through various channels, including email, chat, Zoom, and phone.
The ideal candidate will be able to effectively manage multiple tasks, prioritize customer inquiries, and provide solutions in a timely manner. As a Help Desk Professional, you will play a crucial role in ensuring that our customers have a positive experience with our online courses and real-time lectures.
Key ResponsibilitiesCustomer Support: Interface with customers via email, chat, Zoom, and phone, providing prompt and courteous assistance while actively listening to their concerns.
Zoom Course Facilitation: Assist faculty in initiating Zoom courses, ensuring smooth course kick-offs, and providing customers with assistance in getting signed into Zoom.
Inquiry Management: Answer phone inquiries, respond to website form submissions, and handle general customer inquiries regarding course approvals, receipts, and certificates of attendance.
CRM Management: Track and log customer interactions within Salesforce CRM, maintaining accurate and organized records.
Collaborative Communication: Collaborate with management to stay updated on new services, policies, and procedures, and offer support and solutions in line with the company's customer service policies.
Seamless Course Access: Efficiently assist customers in accessing live courses, with minimal disruptions.
Positive Customer Experience: Provide friendly, professional service that supports customer needs and reflects company values.
Organized Communication: Maintain accurate, up-to-date records in the CRM and ensure clear communication with the team on customer inquiries and issues.
Collaborative Teamwork: Work effectively within a small, supportive team, contributing to a cooperative and detail-oriented culture.
This is an excellent opportunity for a detail-oriented and customer-focused individual to make a meaningful impact on the customer experience in the healthcare education industry. If you're organized, communicative, and tech-savvy, we encourage you to apply.
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Support Centre Ambassador
7 days ago
Cape Town, Western Cape, South Africa Boomerang Marketing Full timeSupport Centre AmbassadorWe are seeking a Support Centre Ambassador to join our team, responsible for delivering exceptional customer service and resolving issues efficiently.The ideal candidate will have experience in live web chat, email, and voice communication, with a passion for delivering consistently high customer experiences.Key...
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Customer Service Ambassador
7 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeJob OverviewTTEC is an award-winning employment experience company that helps leading brands deliver exceptional customer experiences. We're seeking a Customer Service Ambassador to join our team in Cape Town, South Africa.About the RoleYou'll be part of a dynamic team creating and delivering amazing customer experiences while igniting your career with...
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Customer Service Ambassador
3 days ago
Cape Town, Western Cape, South Africa The Capital Hotels, Apartments & Resorts Full timeCustomer Service AmbassadorWe are seeking a Customer Service Ambassador to join our team at The Capital Hotels, Apartments & Resorts.This role is responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth and pleasant experience for all spa visitors.Key Skills and QualificationsExcellent communication and...
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Customer Experience Ambassador
6 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeAbout the RoleWe are seeking a talented Customer Experience Ambassador to join our team in Cape Town, South Africa. As a Customer Service Representative – Nights, you will be responsible for providing exceptional customer experiences while working on site.Your Key ResponsibilitiesAnswer incoming communications from customers in a timely and professional...
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Customer Service Ambassador
7 days ago
Cape Town, Western Cape, South Africa Pedros Chicken Full timeJob OverviewPedros Chicken is seeking a highly skilled Customer Service Ambassador to join our team. This individual will be responsible for delivering exceptional customer service, ensuring that every guest has a memorable dining experience.Key Responsibilities:Stand and Work in a Fast-Paced EnvironmentLift and Move Stock Items and EquipmentProvide Great...
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Customer Service Ambassador
5 days ago
Cape Town, Western Cape, South Africa Mass Markets Full timeJob DescriptionWe are seeking a highly motivated and dedicated Spanish Speaking Customer Service Ambassador to join our team at Mass Markets. As a key point of contact for Spanish-speaking clients, you will provide outstanding service, ensuring clear communication and a high level of satisfaction.Responsibilities:Provide Accurate Assistance: Respond to...
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Ambassador Development Officer
7 days ago
Cape Town, Western Cape, South Africa Edge Field Marketing Full timeKey ResponsibilitiesAmbassador Capacitation and Development: Train Ambassadors in necessary aspects to enable them to perform their role to minimum set standards.Ambassador In-Store Presence and Performance: Ensure Ambassadors meet monthly sales and performance objectives, customer service satisfaction criteria, and predetermined work schedules.People...
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Brand Ambassador Manager
7 days ago
Cape Town, Western Cape, South Africa The Global Talent Co. Full timeJob DescriptionWe are looking for a talented Global Marketing Associate to join our team and drive our marketing efforts forward.About the RoleIn this role, you will be responsible for developing and implementing localized marketing campaigns, managing brand ambassadors, and coordinating product launches.Key Responsibilities:Localized Marketing: Create and...
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Customer Service Ambassador
4 days ago
Cape Town, Western Cape, South Africa Crew Life at Sea Full timeAt Crew Life at Sea, we're passionate about delivering exceptional dining experiences to our guests. As a Customer Service Ambassador, you'll play a key role in ensuring our guests receive top-notch service and have a memorable experience.As an Assistant Waiter, you'll work closely with the kitchen staff to prepare and serve meals, ensuring that every guest...
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Customer Support Specialist
14 hours ago
Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...
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Sales Ambassador
14 hours ago
Cape Town, Western Cape, South Africa Clicks Group Limited Full timePosition Summary: As a Sales Ambassador, you will be responsible for driving sales growth, improving customer satisfaction, and increasing profitability. You will achieve this by providing exceptional customer service, building strong relationships with customers, and promoting our products. Responsibilities:To increase profitability and brand loyalty with...
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Brand Ambassador
2 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeExciting Opportunity: Brand Ambassador WantedAre you a self-motivated, results-driven individual with a passion for sales? Were looking for a dynamic Brand Ambassador to join our growing team If you have a proven track record in sales and the ability to work independently, this is your chance to take your career to the next level.Position: Brand...
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Brand Ambassador
6 hours ago
Cape Town, Western Cape, South Africa The Recruitment Council Full timeExciting Opportunity: Brand Ambassador WantedAre you a self-motivated, results-driven individual with a passion for sales? Were looking for a dynamic Brand Ambassador to join our growing team If you have a proven track record in sales and the ability to work independently, this is your chance to take your career to the next level.Position: Brand...
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Brand Ambassador
1 week ago
Cape Town, Western Cape, South Africa ONE WORLD DIRECT MARKETING Full timeAs a Brand Ambassador, you will serve as the face of our brand, engaging with customers and promoting our products/services through various channels. Your key responsibilities will include creating brand awareness, building relationships with customers, and contributing to sales growth. We are looking for an enthusiastic, outgoing, and passionate individual...
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Hotel Ambassador
7 days ago
Cape Town, Western Cape, South Africa Marriott Full timeAbout the RoleWe are looking for a talented Hotel Ambassador to represent our brand and provide exceptional guest experiences. As a Hotel Ambassador, you will be responsible for promoting our hotel's services and facilities, while also ensuring the smooth operation of daily tasks.Key Responsibilities:Act as a liaison between guests and hotel staff, resolving...
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Luxury Brand Ambassador
7 days ago
Cape Town, Western Cape, South Africa Brownsjewellers Full timeOur Luxury Boutique EnvironmentAs a Brand Ambassador, you will thrive in our sophisticated and refined boutique environment. Our team of experts is dedicated to providing exceptional customer service, ensuring that every client feels valued and appreciated.Your Key ResponsibilitiesDevelop and maintain strong relationships with clients, understanding their...
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Call Centre Ambassador
7 days ago
Cape Town, Western Cape, South Africa Boomerang Marketing Full timeAbout UsWe're a reputable well-known brand in the UK, seeking a talented individual to join our team as a Customer Service Representative. Our innovative and entrepreneurial culture is driven by a passion for discovery and turning opportunities into rewarding business ventures.The JobThis role is responsible for ensuring customer satisfaction and...
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Resort Ambassador
5 days ago
Cape Town, Western Cape, South Africa Kerzner International Full timeWe are looking for a Resort Ambassador to join our team at Kerzner International. As a member of our staff, you will be the connection between our resort and our guests, ensuring that every aspect of their stay is tailored to their needs and preferences.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work...
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Customer Success Ambassador
7 days ago
Cape Town, Western Cape, South Africa Digital Outsource Services Full timeWe're looking for a highly skilled Multilingual Support Specialist to join our team. As a specialist, you'll be responsible for providing exceptional customer support in multiple languages, including French and English. You'll also assist with tasks across various regions using company translation tools and build relationships with customers.The ideal...
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Guest Experience Ambassador
4 days ago
Cape Town, Western Cape, South Africa Progressive Edge Full timeWe're looking for a dedicated **Guest Experience Ambassador** to join our team at Progressive Edge. As a key member of our customer support team, you'll play a vital role in delivering exceptional guest experiences and building lasting relationships with our clients.About the RoleYou'll be responsible for providing expert guidance to our clients on how to...