Client Liaison Specialist

1 week ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time

Client Liaison Agent

**Key Responsibilities:**

* Provide exceptional client communication and coordination with the production team
* Confirm jobs according to the defined Pixelfaerie process
* Adhere to all production and communication processes
* Complete administrative documents related to jobs
* Ensure high-quality production output by meeting client SLA requirements and internal quality criteria

**Technical Competencies:**

* Proficient in Microsoft Office
* Proven experience in customer service
* Industry-related knowledge, specifically analytical
* Graphical experience and knowledge advantageous
* Proficiency in company-specific software

**Personal Competencies:**

* Strong interpersonal and communication skills
* Proven negotiation skills
* Strong administrative skills
* Strong dedication, self-motivation, and self-discipline
* Results-oriented and deadline-driven
* Excellent time management skills
* Attention to detail
* Analytical and graphical approach to document production
* Consistent high level of communication
* Ability to handover jobs without loss of information

**What We Offer:**

* Opportunity to work with a dynamic team at ABC Worldwide
* Chance to develop your skills and expertise in a fast-paced environment
* Collaborative and supportive work culture

Note: The above description is a unique representation of the job requirements and may not be an exact match to the original description.



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