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Business Development Specialist

2 months ago


Cape Town, Western Cape, South Africa ABC Worldwide Full time
Key Responsibilities & Accountabilities

As a Business Development Specialist at ABC Worldwide, you will be responsible for managing the day-to-day running of business-to-business accounts. This includes speaking to existing clients daily to ensure they are receiving the best service, and advising them on how to improve their experience and results.

Key Accountabilities:

  • Managing business-to-business accounts to ensure optimal results
  • Providing exceptional customer service to existing clients
  • Identifying and capitalizing on upsell opportunities
  • Collaborating with the Sales Team to drive business client retention and renewals
  • Conducting Webinar training sessions and onsite training sessions

Personal Requirements

To succeed in this role, you will need:

  • Experience working in a non-scripted environment
  • Exceptional communication and interpersonal skills
  • Highly organized with a strong attention to detail
  • Ability to multi-task and work as part of a team
  • Proven experience of client service excellence

Experience and Qualification

We are looking for candidates with:

  • Business to business client services experience
  • Working experience in a non-scripted office environment
  • Matric/Grade 12 qualification
  • Clear criminal record
  • Exceptional communication skills