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Business Development Specialist
2 months ago
As a Business Development Specialist at ABC Worldwide, you will be responsible for managing the day-to-day running of business-to-business accounts. This includes speaking to existing clients daily to ensure they are receiving the best service, and advising them on how to improve their experience and results.
Key Accountabilities:
- Managing business-to-business accounts to ensure optimal results
- Providing exceptional customer service to existing clients
- Identifying and capitalizing on upsell opportunities
- Collaborating with the Sales Team to drive business client retention and renewals
- Conducting Webinar training sessions and onsite training sessions
Personal Requirements
To succeed in this role, you will need:
- Experience working in a non-scripted environment
- Exceptional communication and interpersonal skills
- Highly organized with a strong attention to detail
- Ability to multi-task and work as part of a team
- Proven experience of client service excellence
Experience and Qualification
We are looking for candidates with:
- Business to business client services experience
- Working experience in a non-scripted office environment
- Matric/Grade 12 qualification
- Clear criminal record
- Exceptional communication skills