Customer Success Professional

2 weeks ago


Cape Town, Western Cape, South Africa JOBJACK Full time
Customer Success Specialist

JOBJACK is seeking a highly skilled and motivated Customer Success Specialist to join our team. As a key member of our Customer Success Team, you will be responsible for ensuring our customers achieve their desired outcomes and maximize the value of our product.

Key Responsibilities
  • Customer Onboarding: Develop and execute onboarding plans to ensure seamless customer adoption and successful product implementation.
  • Customer Engagement: Build and maintain strong relationships with customers, providing proactive support and guidance to drive customer satisfaction and loyalty.
  • Customer Renewal and Upselling: Identify opportunities to upsell and cross-sell our product, ensuring customer retention and revenue growth.
  • Process Improvement: Collaborate with the Customer Management Team to continuously improve customer success processes and best practices.

Requirements

  • Bachelor's degree or diploma, and 2-3 years of relevant experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Flexibility and adaptability in a dynamic work environment

Benefits

  • Hybrid work model with flexible hours
  • Generous leave package and opportunities for professional growth
  • Access to training and development programs
  • A dynamic and supportive work environment


  • Cape Town, Western Cape, South Africa Kupa Global Full time

    {"h1": "Customer Success Specialist", "p": "At Kupa Global, we are revolutionizing the way land is valued and used by land stewards. As a Customer Success Specialist, you will play a critical role in building close relationships with our customers and providing ongoing support to ensure their success. Key responsibilities include:", "ul": [{"li":...


  • Cape Town, Western Cape, South Africa Kupa Global Full time

    {"h1": "Customer Success Specialist", "p": "At Kupa Global, we're revolutionizing the way land is valued and used by land stewards. As a Customer Success Specialist, you'll play a critical role in building strong relationships with our clients and ensuring their success with our products.Key responsibilities include:", "ul": [{"li": "Overseeing client...


  • Cape Town, Western Cape, South Africa JOBJACK Full time

    Customer Success SpecialistJOBJACK is seeking a highly skilled and motivated Customer Success Specialist to join our team. As a key member of our Customer Success Team, you will be responsible for ensuring our customers achieve their desired outcomes and maximize the value of our product.Key ResponsibilitiesCustomer Onboarding: Develop and execute onboarding...


  • Cape Town, Western Cape, South Africa JOBJACK Full time

    Customer Success SpecialistJOBJACK is seeking a highly skilled and motivated Customer Success Specialist to join our team. As a key member of our Customer Success Team, you will be responsible for ensuring our customers achieve their desired outcomes and maximize the value of our product.Key ResponsibilitiesCustomer Onboarding: Develop and execute onboarding...


  • Cape Town, Western Cape, South Africa Kupa Global Full time

    Customer Success SpecialistKupa Global is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional support to our customers, building strong relationships, and driving business growth.Key ResponsibilitiesOversee client onboarding and ensure timely delivery of...


  • Cape Town, Western Cape, South Africa Graylink Full time

    At Graylink, we're dedicated to helping our customers achieve success. As a Customer Success Manager, you'll play a crucial role in this mission. Here's what you'll do: * Manage a portfolio of mid to enterprise-sized customers worldwide * Help them achieve better recruiting results using our digital talent solutions Our solutions automate manual processes...


  • Cape Town, Western Cape, South Africa Graylink Full time

    At Graylink, we're dedicated to helping our customers achieve success. As a Customer Success Manager, you'll play a crucial role in this mission. Here's what you'll do: * Manage a portfolio of mid to enterprise-sized customers worldwide * Help them achieve better recruiting results using our technology Our digital talent solutions automate manual processes...


  • Cape Town, Western Cape, South Africa Armstrong Appointments Full time

    Job Title: General Manager Customer SuccessArmstrong Appointments is seeking a seasoned General Manager to lead our customer success operations. As a key member of our team, you will be responsible for managing customer support, client success, onboarding, and project management.Main Responsibilities:Develop and implement customer success strategies to drive...


  • Cape Town, Western Cape, South Africa OneDayOnly Offers (Pty) Ltd Full time

    {"title": "Customer Service Representative", "subtitle": "Drive Customer Success at OneDayOnly Offers (Pty) Ltd", "content": "At OneDayOnly Offers (Pty) Ltd, we're on a mission to deliver exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch support.As a Seasonal Customer...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"title": "Customer Success Lead", "description": "Unlock Your Potential in FintechAt ABC Worldwide, we're revolutionizing payments in the travel industry. As a Customer Success Lead, you'll play a pivotal role in driving growth and delivering exceptional customer experiences.About the RoleWe're seeking a seasoned sales professional with a proven track...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"title": "Customer Success Lead", "description": "Unlock Your Potential in FintechAt ABC Worldwide, we're revolutionizing payments in the travel industry. As a Customer Success Lead, you'll play a pivotal role in driving growth and delivering exceptional customer experiences.About the RoleWe're seeking a seasoned sales professional with a proven track...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Customer Success ConsultantEmporium is seeking a highly skilled Customer Success Consultant to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective training and support.Key Responsibilities:Develop and implement customized training...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Customer Success ConsultantEmporium is seeking a highly skilled Customer Success Consultant to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective training and support.Key Responsibilities:Develop and implement customized training...


  • Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"title": "Customer Success Lead", "description": "Unlock Your Potential in FintechAt ABC Worldwide, we're revolutionizing payments in the travel industry. As a Customer Success Lead, you'll play a pivotal role in driving growth and delivering exceptional customer experiences.About the RoleThis is an incredible opportunity for a motivated and ambitious...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Customer Success ConsultantEmporium is seeking a highly skilled Customer Success Consultant to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and ensuring our clients achieve their business goals.Key Responsibilities:Develop and implement customized training plans to meet...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Customer Success Consultant Job DescriptionEmporium is seeking a highly skilled Customer Success Consultant to join our team. As a Customer Success Consultant, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.Key Responsibilities:Develop and...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Customer Success Consultant Job DescriptionEmporium is seeking a highly skilled Customer Success Consultant to join our team. As a Customer Success Consultant, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.Key Responsibilities:Develop and...


  • Cape Town, Western Cape, South Africa Emporium Full time

    Customer Success ConsultantEmporium is seeking a highly skilled Customer Success Consultant to join our team. As a Customer Success Consultant, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.Key Responsibilities:Develop and implement training...


  • Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Customer Success SpecialistWest Coast Personnel is seeking a highly motivated and results-driven Customer Success Specialist to join our team. As a key member of our customer support team, you will play a vital role in ensuring our clients achieve their goals and objectives through our platform.Key Responsibilities:Onboarding and Support: Guide clients...


  • Cape Town, Western Cape, South Africa Electrum Payments Full time

    Electrum Payments: A Leader in Fintech SolutionsWe are Electrum Payments, a pioneering fintech company that empowers businesses to thrive in the digital landscape. Our innovative SaaS platform enables seamless payments and digital goods and services, making a real difference in the lives of millions of South Africans every day.The Role: Customer Success...