Customer Success Specialist

1 week ago


Cape Town, Western Cape, South Africa Emporium Full time
Customer Success Consultant Job Description

Emporium is seeking a highly skilled Customer Success Consultant to join our team. As a Customer Success Consultant, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.

Key Responsibilities:

  • Develop and implement training plans to meet customer needs
  • Monitor and report on training progress to ensure customer success
  • Provide system training and support to customers
  • Assist with preparing data and uploading it to the system for new customers

Requirements:

  • Training/Educator or Consulting experience
  • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages
  • Excel proficiency intermediate
  • Customer service/support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

How to Apply:

Send your MS Word format CV to jobs@emporium.co.za and use POS24301 – Customer Success Consultant in the subject line.



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