Customer Success Specialist
1 week ago
Emporium is seeking a highly skilled Customer Success Consultant to join our team. As a Customer Success Consultant, you will be responsible for creating and managing training plans with customers, reporting on training progress, and providing system training and customer support.
Key Responsibilities:
- Develop and implement training plans to meet customer needs
- Monitor and report on training progress to ensure customer success
- Provide system training and support to customers
- Assist with preparing data and uploading it to the system for new customers
Requirements:
- Training/Educator or Consulting experience
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, Outlook, PowerPoint, and Accounting software packages
- Excel proficiency intermediate
- Customer service/support experience will be advantageous
- Previous experience in the Property/Rental sector will be an advantage
How to Apply:
Send your MS Word format CV to jobs@emporium.co.za and use POS24301 – Customer Success Consultant in the subject line.
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