Sales and Customer Service Representative

3 weeks ago


Pretoria, Gauteng, South Africa Cape Union Mart Full time

Cape Union Mart Job Opportunity

Located in Gauteng, this retail sales position is an excellent chance to join a dynamic team and kick-start your career.

About the Role:

We are seeking a highly motivated and customer-focused individual to fill the position of Sales Assistant at our Cape Union Mart store in Mall of Africa. As a Sales Assistant, you will be responsible for providing exceptional customer service, exceeding sales targets, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Provide excellent customer service by practicing customer selling techniques and ensuring customer satisfaction
  • Adhere to stock loss controls and maintain a clean and organized store environment
  • Maintain accurate records of sales transactions and process customer payments
  • Create an inspiring shopping environment and drive sales through effective merchandising and visual display
  • Develop a strong understanding of products and services offered by Cape Union Mart
  • Identify opportunities to increase sales and implement strategies to achieve targets

Requirements:

To be successful in this role, you will need:

  • Matric or equivalent qualification
  • Up to 6 months of retail experience (preferably in the clothing industry)
  • A clear credit record and no criminal history
  • The ability to work flexible hours, including weekends and public holidays

Desirable Skills:

  • Previous experience in sales or customer-facing roles
  • Microsoft computer proficiency
  • Effective communication and interpersonal skills
  • Knowledge of current clothing trends and outdoor lifestyle

Salary and Benefits:

The estimated salary for this position is approximately R15,000 - R20,000 per month, depending on experience. Additionally, you can expect a range of benefits, including comprehensive training, performance-based bonuses, and opportunities for career advancement within the company.



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