Customer Service Representative

3 weeks ago


Pretoria, Gauteng, South Africa Sunnytech Inprint Full time

We are seeking a skilled Customer Service Representative to enhance the guest experience at Sunnytech Inprint. This role is responsible for providing exceptional service to our guests, ensuring their stay is as pleasant and comfortable as possible.

About the Role

The successful candidate will welcome and check in guests in a friendly and professional manner, answering enquiries and providing information about hotel services and local areas. They will also handle incoming and outgoing mail and packages, process payments accurately and securely, and maintain a clean and orderly reception area.

Responsibilities:
  • Welcome and check in guests in a friendly and professional manner
  • Answer enquiries and provide information about hotel services and local areas
  • Handle incoming and outgoing mail and packages
  • Process payments accurately and securely
  • Maintain a clean and orderly reception area
  • Adhere to all health and safety regulations
  • Provide general administrative support
  • Ensure that the reception area is always well stocked
  • Monitor CCTV activity
  • Liaise with other departments as required
Skills and Qualifications
  • Excellent customer service skills
  • Able to work independently
  • Strong communication and interpersonal skills
  • Attention to detail
  • Good organisational and time management skills
  • Able to handle cash and credit transactions accurately

This role offers an estimated salary of $35,000 - $40,000 per year, based on industry standards and the location of Sunnytech Inprint. If you are a motivated and detail-oriented individual who can provide exceptional customer service, we encourage you to apply for this exciting opportunity.



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