Customer Service Representative

1 month ago


Pretoria, Gauteng, South Africa Hudson Rubber Full time
Hudson Rubber: An Overview
Hudson Rubber is a reputable company that prides itself on providing high-quality rubber products to its customers. As a valued member of our team, you will be responsible for assisting customers with their queries and ensuring that they leave the store satisfied.

About the Role:
We are currently seeking a Customer Service Representative who will work closely with our sales team to provide an exceptional customer experience. The successful candidate will be responsible for greeting customers, assisting them in finding the products they need, and processing payments efficiently. Additionally, the representative will be involved in stock control and management, reporting discrepancies to the Store Manager, and maintaining a tidy and clean store environment.

Key Responsibilities:
• Greet customers and provide assistance with their queries
• Assist customers in finding the products they need
• Process payments efficiently and accurately
• Involved in stock control and management
• Report discrepancies to the Store Manager
• Maintain a tidy and clean store environment

Required Skills and Qualifications:
• Friendly and engaging personality
• Some retail experience preferred
• Comfortable working with members of the public
• Confident manner and excellent communication skills
• Helpful and polite demeanor
• Comprehensive understanding of sales area (rubber products)
• Ability to work as part of a sales team
• Knowledge of inventory techniques
• Smart appearance and articulate
• Relevant qualifications: Matric, Computer Literate, Fluent in Afrikaans and English, and Pastel added advantage

Estimated Salary:
R 40,000 per annum, depending on experience

Benefits:
Competitive salary and benefits package

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