Customer Service Representative

2 weeks ago


Pretoria, Gauteng, South Africa Stiles Recruit Full time

At Stiles Recruit, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our primary contact team, you will be responsible for providing exceptional customer service and support through various channels.

About the Role

This is a challenging yet rewarding role that requires strong communication, problem-solving, and interpersonal skills. You will be handling incoming calls and emails from customers, resolving complaints, and providing product information and assistance.

The ideal candidate will have a minimum of 1-3 years of experience in a call center environment, with a proven track record of delivering excellent customer service and achieving sales targets.

Key Responsibilities
  • Answer incoming calls and respond to customer emails in a timely and professional manner
  • Resolve customer complaints and provide solutions that meet their needs
  • Sell products and place customer orders using our computer system
  • Identify and escalate issues to supervisors as necessary
  • Provide product and service information to customers, including features and benefits
  • Research required information using available resources
  • Document all call information according to standard operating procedures
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Proficiency in relevant computer applications
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Ability to handle stressful situations appropriately

We offer a competitive salary of $40,000 - $55,000 per annum, depending on experience, plus additional benefits such as health insurance, paid time off, and opportunities for career advancement.

About Us

Stiles Recruit is a dynamic and growing recruitment agency committed to delivering exceptional results for our clients and candidates. We are passionate about helping people find their dream jobs and advancing their careers.



  • Pretoria, Gauteng, South Africa Stiles Recruit Full time

    Job Title: Customer Service RepresentativeJob Description:


  • Pretoria, Gauteng, South Africa Stiles Recruit Full time

    Job Description: We are seeking a skilled Customer Service Representative to join our team at Stiles Recruit. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues that may arise.


  • Pretoria, Gauteng, South Africa Stiles Recruit Full time

    At Stiles Recruit, we are seeking a highly skilled Customer Service Representative to join our team.The estimated salary for this position is $45,000 - $55,000 per year.Job Description:We are looking for a talented individual who can provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be the primary...


  • Pretoria, Gauteng, South Africa Stiles Recruit Full time

    Stiles Recruit is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.Job DescriptionWe are looking for a dedicated and results-driven individual who can excel in a fast-paced call center environment. In this role, you...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing.Key Responsibilities:Taking orders from customersProviding excellent customer serviceUpselling and meeting sales targetsWorking closely with colleagues to achieve business objectivesRequirements:Excellent English communication skillsReliability and...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job DescriptionNumeral XII (Pty) Ltd. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our call centre, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...


  • Pretoria, Gauteng, South Africa Solenis Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team in Gauteng. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service.


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at People Dimension.The ideal candidate will have excellent communication skills, be able to work independently, and possess strong administrative abilities. In this role, you will provide top-notch customer service, manage day-to-day...


  • Pretoria, Gauteng, South Africa South African Reserve Bank Full time

    Job Title: Customer Service Representative - GautengJoin the South African Reserve Bank in Pretoria and be part of a dynamic team that provides exceptional customer service.Job Summary:We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for...


  • Pretoria, Gauteng, South Africa LCC Marketing Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our sales team at LCC Marketing in Vereeniging. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.About the Role- Provide accurate and timely information to customers via various...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job Summary:We are seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our Call Centre, you will be responsible for communicating with new and existing clients, handling follow-up and new leads, and loading vehicles onto our company website.Key Responsibilities:Communicate with new and existing clients...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at People Dimension.About the RoleThis is an exciting opportunity for a motivated and organized individual to work as a Receptionist, providing exceptional customer service and administrative support.Key ResponsibilitiesThe successful candidate will be responsible...


  • Pretoria, Gauteng, South Africa Sunnytech Inprint Full time

    We are seeking a skilled Customer Service Representative to enhance the guest experience at Sunnytech Inprint. This role is responsible for providing exceptional service to our guests, ensuring their stay is as pleasant and comfortable as possible.About the RoleThe successful candidate will welcome and check in guests in a friendly and professional manner,...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Company Overview">People Dimension is a dynamic and fast-paced organization dedicated to delivering exceptional customer experiences. SalaryThe successful candidate can expect a competitive salary of $60,000 per annum, commensurate with experience. Job DescriptionWe are seeking an experienced Customer Service Representative to join our team. As a key...


  • Pretoria, Gauteng, South Africa Stiles Recruit Full time

    Job Summary: As a Customer Service Representative at Stiles Recruit, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to incoming calls and emails from customers seeking product information, resolving issues, and providing general assistance. This is an exciting opportunity for...


  • Pretoria, Gauteng, South Africa Ster-Kinekor Theatres Pty Ltd Full time

    About the RoleWe are seeking a Multiskilled Customer Service Representative to join our team at Ster-Kinekor Theatres Pty Ltd.Job OverviewThis is an exciting opportunity for individuals with excellent communication and organizational skills to work in a fast-paced environment. As a Multiskilled Customer Service Representative, you will be responsible for...


  • Pretoria, Gauteng, South Africa Ster-Kinekor Theatres Pty Ltd Full time

    Job Title: Customer Service Representative - Festive SeasonWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Ster-Kinekor Theatres Pty Ltd.About the Role:This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Representative,...


  • Pretoria, Gauteng, South Africa Eskom Communications Full time

    Job Title: Customer Service RepresentativeEskom Communications seeks a highly skilled and dedicated Customer Service Representative to join our team in the Distribution Area. The successful candidate will be responsible for handling generic service activities, providing customer data, processing quotation and connection activities, performing vending and...


  • Pretoria, Gauteng, South Africa Lionheart Marketing Full time

    Job Title:Customer Service Representative - Sales and MarketingCompany Overview:Lionheart Marketing is a dynamic company seeking a motivated Customer Service Representative to join our sales and marketing team. We offer a competitive salary and opportunities for advancement.Job Description:We are looking for a friendly and professional individual to assist...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    About the RoleWe are seeking a highly skilled Customer Service and Sales Representative to join our team at Numeral XII (Pty) Ltd. in Pretoria.Job DescriptionThis is an exciting opportunity for a sales-focused individual with excellent customer service skills to work in a dynamic environment. As a key member of our team, you will be responsible for managing...