Customer Service Representative

1 month ago


Sandton, South Africa Shorza Ltd Full time
Customer Service Advisor

Are you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Advisor to join our team at Shorza Ltd.

Key Responsibilities:
  • Handle high-volume phone calls with professionalism and poise
  • Provide top-notch customer service to clients and service providers
  • Utilize problem-solving skills to resolve complex issues
  • Learn and adapt to new software systems, including Zendesk
  • Work collaboratively as part of a dynamic team
Requirements:
  • Minimum 2 years of experience in customer service, call centers, or outbound calls
  • High energy levels to manage calls throughout the day and night
  • Excellent communication skills, both written and verbal
  • Organizational and methodical approach to multitasking
  • Ability to learn quickly and adapt to new software systems
What We Offer:
  • A fun and supportive work environment
  • Opportunities for growth and learning on the job
  • A dynamic team with a global client base
  • Psychometric assessments to test your skills

Forward your CV to shorza.bootcamp1@gmail.com with the Job Title as the reference and be a key part of our dedicated team.



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