Automotive Operations Manager
1 month ago
Job Summary:
We are seeking an experienced and well-respected Dealer Principal to join our team. The successful candidate will be responsible for all aspects of operational managerial activities of the dealership, including new and used car sales, parts, and workshop management.
Key Responsibilities:- New Car Sales:
- Manage stock levels and ageing of units in terms of costs
- Utilise rebates and realising the importance of outstanding rebates and writebacks
- Review pre-reports stock levels
- Manage floor plan and transferring of funds
- Ensure full stock list advertising on new vehicles
- Resolve customer complaints expeditiously
- Price setting: Ensure sales staff stay competitive and have knowledge of car prices
- Marketing of new cars: Ensure marketing plans are in place, review data, costs, OEM requirements, etc
- Deal file reviews: Ensure staff are aware of correct information and understand legal aspects thereof
- Used Car Sales:
- Manage stock ageing and review of used cars
- Manage utilisation of floor plan and obtaining funds
- Ensure awareness of debtors list and managing outstanding funds
- Manage SIV's and recon
- Advertising of stock list
- Manage processes around NATIS documents, cash flow, selling, and possible fraud
- Manage wholesale of cars
- Parts:
- Manage parts sale recons and statements
- Manage parts debtors in terms of account holders, managing accounts, and how they are created
- Manage parts stock holding and ageing of stock. Ensure stock holding of fast movers. Keep stock levels at a controllable low level
- Perform daily perpetual stock takes
- Perform quarterly full stock takes
- Potential take backs of parts. Handling fees and our policy
- Check parts reports to know what excess stock exists and how to endeavour to clear these stock items
- Workshop:
- Manage WIP (work in progress report). Identify problems early
- Manage cash sales to ensure daily banking and elimination of fraud on cash deals
- Manage warranty and service claims with regards to ageing and write offs
- Ensure daily bookings are maximised to ensure optimal flow through the workshop
- Manage and monitor technician labour sales
- Manage workshop scorecard items
- General Management / Accounting:
- Manage day to day concerns of dealership operations
- Play a crucial role during selection and interviews for management within the dealership
- Provide direction and structure for all departments as it relates to risk, profitability, and staff
- Ensure CSI within the dealership are maintained
- Reduce inefficient expenses at the dealership
- Ensure net profitability of the dealership
- Overall sign off and responsibility for staff debtors
- Check creditors reports and manage payments
- Manage credit note file review. Sign off on all creditor notes
- Manage petty cash recons and floats
- Checking of cash on hand and bank recons
- Manage payroll in terms of sign off on recons, payslips, inputs, incentives, etc
- General Management / Adhoc:
- Carry out additional reasonable duties, from time to time, at the discretion of management
- Minimum 5 years of motor industry managerial experience at a senior level as Dealer Principal
- Dealer operations software
- Microsoft Office packages
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