Automotive Warranty and Costing Specialist
2 months ago
The Warranty & Costing Clerk will be responsible for managing all warranty claims calculations, reconciliations, and submissions, as well as accurate job card costing. The ideal candidate will have experience in automotive warranty claim and job card costing, and be able to prepare, review, and submit warranty claims to the manufacturer in line with standard operating procedures and OEM requirements.
Key Responsibilities:
- Manage and oversee the warranty claim store, ensuring accurate tracking and organization.
- Conduct regular audits of warranty processes to maintain compliance and accuracy.
- Dispose of warranty parts in line with procedures, coordinating with the Regional Service Manager (RSM) as needed.
- Track and follow up on outstanding warranty claims and payments to ensure timely resolution.
Requirements:
- Matric (Grade 12)
- Minimum of 2-3 years in the automotive service industry.
- Prior experience in a technical role, service advisor role, and/or as a Warranty Clerk.
- Basic technical understanding and background are essential.
- Direct experience as a Warranty or Costing Clerk is highly advantageous.
- Relevant OEM interactional experience is highly desired.
- Valid, unendorsed driver's license with competent driving skills.
- Proficiency in computer applications.
- Knowledge of dealership policies, procedures, and competitive motor industry standards.
- Familiarity with relevant operating systems (advantageous).
- Reside within the Gauteng Northern Suburbs or nearby
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