Customer Engagement Manager

5 days ago


Cape Town, Western Cape, South Africa Remofirst Full time

The customer engagement manager will be responsible for developing and executing targeted marketing campaigns to enhance customer engagement and retention. This role combines technical acumen with campaign strategy, content management, and audience insights to maximize customer engagement, drive loyalty, and improve retention.

Responsibilities:
  1. Campaign Development: Design and execute engaging promotions that keep customers entertained, rewarded, and coming back for more.
  2. Creative Strategy: Develop innovative and engaging promotional mechanics to maximize customer engagement and retention.
  3. Tactical Execution: Collaborate with internal teams to ensure seamless execution of campaigns.
  4. Performance Analysis: Monitor and analyze campaign performance, making data-driven adjustments to optimize effectiveness.


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    Job title: Customer Engagement ManagerLocation: Century CityPurpose of the Job: The Customer Engagement Manager is responsible for building and nurturing positive, long-term relationships with customers. This role focuses on increasing customer engagement through strategic communication across digital and direct marketing channels and promoting product...


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    Job title: Customer Engagement ManagerLocation: Century CityPurpose of the Job: The Customer Engagement Manager is responsible for building and nurturing positive, long-term relationships with customers. This role focuses on increasing customer engagement through strategic communication across digital and direct marketing channels and promoting product...


  • Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Job Description:Lead the development and execution of personalized communication strategies to enhance member engagement and retentionOversee the implementation of CRM systems, digital channels, and marketing automation to optimize customer experience and satisfactionAnalyse customer behaviour, segmentations, and data insights to inform the creation of...


  • Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    Job Description:Lead the development and execution of personalized communication strategies to enhance member engagement and retentionOversee the implementation of CRM systems, digital channels, and marketing automation to optimize customer experience and satisfactionAnalyse customer behaviour, segmentations, and data insights to inform the creation of...


  • Cape Town, Western Cape, South Africa Set Consulting Full time

    Set Consulting is seeking an experienced Customer Engagement Manager to build and nurture long-term relationships with customers, driving customer engagement through strategic communication across digital channels.The ideal candidate will have a proven track record of increasing customer engagement across both digital and direct marketing channels, including...


  • Cape Town, Western Cape, South Africa Saint-Gobain Group Full time

    We are seeking a seasoned Sales and Customer Engagement Expert to join our team at Saint-Gobain Group. As a critical member of our sales and customer-facing department, you will drive business growth through strategic sales initiatives, enhance customer relationships, and deliver exceptional customer experiences.The ideal candidate will possess a strong...


  • Cape Town, Western Cape, South Africa Capita Full time

    Capita is a consulting, transformation, and digital services business, and we are seeking a Customer Engagement Specialist to join our team. As a key member of our customer service team, you will be responsible for ensuring that customer issues and concerns are answered efficiently and effectively.Your primary responsibility will be to provide excellent...


  • Cape Town, Western Cape, South Africa Merand Corbett & Associates Full time

    Job DescriptionWe are seeking a highly skilled CRM & Direct Marketing Manager to join our team at Merand Corbett & Associates.About the RoleThis is an exciting opportunity for a results-driven professional to lead our customer engagement strategy, leveraging cutting-edge marketing techniques to drive business growth and enhance customer experiences.Main...


  • Cape Town, Western Cape, South Africa LulaBet Full time

    LulaBet Cape Town, Western Cape, South Africa. We are seeking a skilled Retention and Promotions Specialist to join our dynamic team. As a member of our marketing department, you will focus on customer retention strategies and execute targeted direct marketing campaigns.ResponsibilitiesDevelop and manage promotional campaigns to maximize customer engagement...


  • Cape Town, Western Cape, South Africa B2Spin Limited Full time

    Job DescriptionThis position involves introducing, developing, and optimising CRM activity for the US and other markets.The successful candidate will implement customer promotions that enhance user experience, engagement, and commercial KPIs as well as manage and optimise automated flows.This role requires strong analytical skills, excellent communication...


  • Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full time

    Join Our TeamAre you a driven and results-oriented professional looking for a new challenge? We are seeking an experienced Outbound Dialling Strategist to join our team at WNS (Holdings) Limited.Role PurposeThe primary objective of this role is to develop and implement dialling strategies that drive business growth and improve RPC and conversion/collections...


  • Cape Town, Western Cape, South Africa LevelUP HCS Full time

    We're seeking an experienced leader to oversee our consumer engagement initiatives. As Director of Consumer Engagement, you'll be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.Responsibilities:Consumer Insights: Analyze customer data to inform business decisions.Engagement Strategies: Develop and execute...


  • Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

    Job Summary">We are seeking a highly skilled Employee Engagement Strategist to join our team. The ideal candidate will be responsible for developing and implementing engagement strategies that drive business results and improve the overall employee experience.">About the Role">Partner with senior leadership to create an engaging workplace culture.Develop and...


  • Cape Town, Western Cape, South Africa Callforce Direct Full time

    Unlock Your Earning Potential with a Rewarding CareerAs a Customer Engagement Specialist at Callforce Direct, you'll play a vital role in promoting and marketing our network services to potential and existing customers.This is an excellent opportunity to develop your skills in sales, customer service, and communication while enjoying a fast-paced and dynamic...


  • Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

    Employee Engagement Lead – Cape Town Be the spark that brightens days and ignites your career with TTEC's award-winning employment experience. As an Employee Engagement Lead working onsite in Cape Town, South Africa, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Looking to build and prosper an exciting workplace...


  • Cape Town, Western Cape, South Africa Scrums Full time

    Take your passion for social media to the next level as a Community Manager at Scrums.com! We're seeking a highly skilled and creative individual who can develop and implement effective social media strategies, engage with our online community, and drive growth through various campaigns.Your responsibilities will include managing all social media channels,...

  • Engagement Manager

    1 day ago


    Cape Town, Western Cape, South Africa Pegasys Consulting Full time

    PEGASYS is a multidisciplinary strategy and management consulting firm. Founded in 2000, PEGASYS is a trusted advisor and partner to the public and private sectors globally. We work with governments, international financial institutions, private clients and investors to design, finance, implement or establish the strategies, institutions and structures...


  • Cape Town, Western Cape, South Africa C40 Cities Full time

    About the JobThe Strategic Community Engagement Manager will play a crucial role in driving engagement and collaboration across our digital community. This includes managing the central platform for practice sharing across portfolio companies and coordinating effective events, trainings, and expert knowledge sharing.You will work closely with internal...


  • Cape Town, Western Cape, South Africa Scrums Full time

    About the RoleThis is an exciting opportunity to join a dynamic team and drive business growth through social media.The successful candidate will be responsible for managing our social media presence, developing engaging content, and analyzing performance metrics.You will also be involved in planning and executing paid social media campaigns, managing our...


  • Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...