Customer Engagement Specialist

3 days ago


Cape Town, Western Cape, South Africa Callforce Direct Full time

Unlock Your Earning Potential with a Rewarding Career

As a Customer Engagement Specialist at Callforce Direct, you'll play a vital role in promoting and marketing our network services to potential and existing customers.

This is an excellent opportunity to develop your skills in sales, customer service, and communication while enjoying a fast-paced and dynamic work environment.

  • You'll be responsible for proactively reaching out to customers to introduce and market our products or services.
  • Keep up-to-date on product comparisons and new offerings to provide tailored solutions to meet customer needs.
  • Identify and generate new sales opportunities through cold calling and networking.
  • Maintain a pipeline of potential customers and manage the sales cycle effectively.

About You

  • You have a matric qualification and at least 1 year of experience in outbound telecom sales.
  • You possess strong sales ability, objection handling, and excellent communication and interpersonal skills.
  • You're results-oriented with a track record of meeting or exceeding sales targets.
  • Familiarity with the BPO industry is a plus.

What We Offer

  • A competitive basic salary.
  • Incentives and uncapped commission for top performers.
  • Bright training and support to help you grow professionally.
  • A fun work environment with cash prizes, vouchers, and branded luxury goods.


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