Administrative Support Specialist
3 days ago
We are seeking an Administrative Support Specialist to join our team at Wild Dreams Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional customer service and administrative support.
Job SummaryThe successful candidate will have a high school diploma or equivalent, with a hospitality certificate being a plus. They will have 1-2 years of previous reception experience and excellent telephone etiquette and customer-service skills.
Key Responsibilities- Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a professional manner.
- Manage the front desk operations, including checking-in and checking-out guests, handling payments, and maintaining accurate records.
- Perform administrative tasks, such as data entry, filing, and preparing reports.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- A hospitality certificate (an asset).
- 1-2 years of previous reception experience.
- Excellent telephone etiquette and customer-service skills.
- Fluent in English with excellent written and oral communication skills.
- Able to work in a team environment.
- Good computer skills (Microsoft Office suite).
- Strong organizational skills and attention to detail.
- Availability to work within Hospitality operating hours (evenings, public holidays, weekends).
- Comfortable in dealing with very distinguished clientele.
- Ability to work long hours without fatigue.
- Must be well-presented and have an enthusiastic personality.
$45,000 - $55,000 per year, depending on experience.
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