Campground Host and Experience Ambassador

4 days ago


Pretoria, Gauteng, South Africa Newfort Specialised Unity Full time
About Newfort Specialised Unity

We are a community-driven organisation dedicated to providing exceptional outdoor experiences for our visitors. Our camping ground is a tranquil oasis where nature lovers can unwind and reconnect with the great outdoors.

Job Title: Campground Host and Experience Ambassador

Salary Range: $45,000 - $55,000 per annum (dependent on experience)

Job Description

Main Responsibilities:

  • To provide outstanding customer service to visitors and campers at our camping ground.
  • To maintain a clean and safe environment for all guests.
  • To ensure that all visitors have a pleasant and memorable experience at our camping ground.

Duties:

  1. Greet and welcome campers, providing them with essential information about the camping ground and its facilities.
  2. Collect fees from campers and process payments in a timely and efficient manner.
  3. Maintain accurate records of campground guests and check camping permits to ensure compliance with regulations.
  4. Keep the camping ground clean and tidy, ensuring that all areas are well-maintained and free of hazards.
  5. Organise activities for campers to enhance their overall experience and promote social interaction among guests.
  6. Ensure that all safety regulations are being followed, taking prompt action to address any issues or concerns.

Requirements:

  • Excellent customer service skills, with the ability to handle diverse personalities and situations.
  • Able to work independently, with minimal supervision, and make sound decisions in a fast-paced environment.
  • Strong problem-solving and decision-making skills, with the ability to adapt to changing circumstances.
  • Good physical condition, with the ability to stand for long periods and move around the camping ground as needed.
  • Ability to work under pressure and handle multiple tasks simultaneously, prioritising responsibilities and managing time effectively.
  • Flexible with working hours, including evenings, weekends, and public holidays.

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