Customer Service Director

6 days ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time
Key Responsibilities

As a Service Advisor at Clicks Group Limited, your key responsibilities will include:

  • Ensuring service excellence: Directing and controlling all operational activities to ensure fast and efficient customer service and point of sale operations.
  • Managing stock and cash: Effectively managing stock and cash, minimising shrinkage, and maintaining a high standard of general housekeeping and administration.
  • Providing customer service: Delivering superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
  • Driving sales growth: Promoting our products and services, identifying opportunities to improve processes, and providing excellent customer service to build strong relationships with our clients.

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