Customer Service Director
6 days ago
As a Service Advisor at Clicks Group Limited, your key responsibilities will include:
- Ensuring service excellence: Directing and controlling all operational activities to ensure fast and efficient customer service and point of sale operations.
- Managing stock and cash: Effectively managing stock and cash, minimising shrinkage, and maintaining a high standard of general housekeeping and administration.
- Providing customer service: Delivering superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
- Driving sales growth: Promoting our products and services, identifying opportunities to improve processes, and providing excellent customer service to build strong relationships with our clients.
-
Operations Director
3 days ago
Cape Town, Western Cape, South Africa Santam Business Full timeJob Title: Operations Director - Customer ServiceJob SummaryWe are seeking an experienced Operations Director - Customer Service to join our team at Santam Business. The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring exceptional customer service delivery, and driving business growth through...
-
Customer Service Director
2 days ago
Cape Town, Western Cape, South Africa Arvo Full time**Job Description:**We are seeking a highly skilled Customer Service Director to lead our phone center operations at Arvo.**Company Overview:**Arvo is an innovative and dynamic Real Estate Brokerage located in South Africa. We strive to be the forefront brokerage brand globally, driven by professionalism, forward-thinking, and results.**Key...
-
Customer Experience Director
2 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeThe Customer Experience Director will be responsible for leading the customer experience strategy for Hire Resolve's client in the Retail Industry. This includes building and maintaining strong relationships with retail customers, identifying opportunities for growth and upselling, and ensuring their satisfaction with products and services.About the RoleThis...
-
Director of Retail
2 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeLocation: Cape Town Company: International Premium Confectionary Brand (FMCG)Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their...
-
Customer Advocacy Director
2 days ago
Cape Town, Western Cape, South Africa Tbwa ChiatDay Inc Full timeNMI is excited to add a Customer Advocacy Director to our growing team. The Customer Advocacy Director will be accountable for retaining, renewing, and expanding existing client relationships, while also identifying new business opportunities.The ideal candidate will have a strong background in customer-facing roles, with a proven track record of driving...
-
Customer Service Director
5 days ago
Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full timeAbout the CompanyWe are part of TFG (The Foschini Group), an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands. Our vision is to create the most remarkable omnichannel experiences for our customers.We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of...
-
Customer Success Director BPO
2 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeJob Description - Customer Success Director BPO Customer Success Director BPO Customer Success Director – Account Management CX – Cape Town SATTEC, the customer experience organization that powers the world's greatest brands, is hiring an experienced Customer Success Director, part of our EMEA Account Management Team. You will join the mission of...
-
Customer Experience Director
4 days ago
Cape Town, Western Cape, South Africa ACB Consulting Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Experience Director to join our team at ACB Consulting. This is an exciting opportunity for a seasoned retail professional to lead our customer experience strategy and drive business growth.Key ResponsibilitiesDevelop and implement a customer-centric strategy to enhance the overall...
-
Customer Service Director
7 days ago
Cape Town, Western Cape, South Africa IGT Solutions Full timeRole OverviewThe Sales Team Leader will play a key role in driving sales growth and ensuring exceptional customer service at IGT Solutions. This is an exciting opportunity to join a fast-growing company and contribute to the success of our sales team.The successful candidate will have a strong background in sales and customer service within the...
-
Customer Success Director
2 days ago
Cape Town, Western Cape, South Africa Trending Talent Solutions Full timeAbout This RoleWe are seeking a Customer Success Director to join our team. In this role, you will be responsible for managing key customers, maximizing sales opportunities, and contributing to the overall growth in sales volumes and product mix.The ideal candidate will have a minimum of 5 years relevant and proven management experience in the FMCG...
-
Service Delivery Director
2 days ago
Cape Town, Western Cape, South Africa Sanlam Full timeJob RequirementsWe are seeking a Service Delivery Director to join our team at Sanlam. As a Service Delivery Director, you will be responsible for leading, partnering, transforming, and delivering digital workplace services. You will be a trusted advisor/partner to Information Technology colleagues and lines of business, helping them make informed strategic...
-
Customer Engagement Director
2 days ago
Cape Town, Western Cape, South Africa Recooty Full timeWe are seeking a Customer Engagement Director to lead our sales team at Recooty. In this role, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.About the PositionThe ideal candidate will have a strong background in sales leadership and excellent communication skills. They will be...
-
Financial Services Director
3 days ago
Cape Town, Western Cape, South Africa IQ-EQ Full timeJob DescriptionThe role of Financial Services Director at IQ-EQ involves actively promoting and positioning the company's brand to develop and grow new sustainable business opportunities. This includes identifying cross-selling opportunities to enhance revenue and profitability.To achieve this, the Financial Services Director will promote the company's...
-
Customer Experience Director
2 days ago
Cape Town, Western Cape, South Africa SATSA Full timeAbout Our Team:We are a passionate team of professionals dedicated to delivering exceptional travel experiences to our clients.Job Summary:We are seeking a Customer Experience Director to join our team, responsible for creating memorable experiences for our clients through personalized service and attention to detail.Key Responsibilities:Design and implement...
-
Sales and Service Director
2 days ago
Cape Town, Western Cape, South Africa Cape Union Mart International (Pty) Ltd Full timeRole OverviewCape Union Mart International (Pty) Ltd is seeking a seasoned Sales and Service Director to lead our sales and service teams. The successful candidate will have a strong background in retail sales, excellent communication skills, and a passion for delivering exceptional customer service.About the RoleLead the sales and service teams to achieve...
-
Service Delivery Director
2 days ago
Cape Town, Western Cape, South Africa Bidvest Facilities Management Full timeAbout This Opportunity:We are seeking a highly motivated and experienced Service Delivery Director to lead our facilities management division. As a Service Delivery Director, you will be responsible for developing and implementing strategic plans to improve service delivery and operational efficiency.Key Responsibilities:Develop and implement strategic plans...
-
Client Service Director
2 days ago
Cape Town, Western Cape, South Africa Ogilvy South Africa Group Full timeAs the Client Service Director, you will be responsible for leading our agency's client service team, ensuring that we deliver exceptional experiences that meet or exceed client expectations.Key responsibilities include:Developing and executing client service strategies that drive customer satisfaction, loyalty, and retention.Building and maintaining strong...
-
Customer Support Engineering Team Director
6 days ago
Cape Town, Western Cape, South Africa Ello Technology SA Full timeCareer OverviewEllo Technology SA is seeking a highly skilled Technical Support Leadership Specialist to join our team as the Customer Support Engineering Team Director. This pivotal role requires exceptional leadership, strategic thinking, and customer-centric approach.Main ResponsibilitiesStrategic Collaboration: Collaborate with Customer Care Account...
-
Corporate Services Director
2 days ago
Cape Town, Western Cape, South Africa Africa Listings Full timeWe're seeking an experienced Corporate Services Director to lead our company's governance and compliance efforts. The ideal candidate will have a strong background in governance and a proven track record in leading teams.Responsibilities include:Developing and implementing governance strategies;Leading the preparation and filing of company documents;Liaising...
-
Financial Services Director
5 days ago
Cape Town, Western Cape, South Africa Standard Bank of South Africa Limited Full timeRole SummaryWe are seeking a highly motivated and experienced professional to fill the position of Financial Services Director. As a key member of our team, you will be responsible for leading a team of support bankers and ensuring they provide efficient and effective support to the Enterprise Multi-Channel and Portfolio segment teams.Key...