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Customer Service Director
1 week ago
The Sales Team Leader will play a key role in driving sales growth and ensuring exceptional customer service at IGT Solutions. This is an exciting opportunity to join a fast-growing company and contribute to the success of our sales team.
The successful candidate will have a strong background in sales and customer service within the hospitality/travel industry and be able to develop and implement effective sales strategies to drive revenue growth.
Key Duties:- Lead and motivate a team of sales agents to achieve targets and goals.
- Develop and implement sales strategies to capitalize on market opportunities and drive revenue growth.
- Monitor and analyze sales performance metrics to identify areas for improvement.