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Customer Service Director

1 week ago


Cape Town, Western Cape, South Africa IGT Solutions Full time
Role Overview

The Sales Team Leader will play a key role in driving sales growth and ensuring exceptional customer service at IGT Solutions. This is an exciting opportunity to join a fast-growing company and contribute to the success of our sales team.

The successful candidate will have a strong background in sales and customer service within the hospitality/travel industry and be able to develop and implement effective sales strategies to drive revenue growth.

Key Duties:
  • Lead and motivate a team of sales agents to achieve targets and goals.
  • Develop and implement sales strategies to capitalize on market opportunities and drive revenue growth.
  • Monitor and analyze sales performance metrics to identify areas for improvement.