Client Service Director
4 days ago
As the Client Service Director, you will be responsible for leading our agency's client service team, ensuring that we deliver exceptional experiences that meet or exceed client expectations.
Key responsibilities include:
- Developing and executing client service strategies that drive customer satisfaction, loyalty, and retention.
- Building and maintaining strong relationships with key clients, including C-level executives and marketing professionals.
- Leading cross-functional teams to deliver integrated marketing campaigns that meet or exceed client expectations.
- Maintaining a deep understanding of client business operations, identifying opportunities for improvement, and providing tailored recommendations.
- Staying up-to-date on industry trends and competitor activity, advising clients on best practices and emerging opportunities.
We're seeking an experienced professional with a passion for client service and a proven track record of driving success in a fast-paced, dynamic environment.
- Minimum 5 years' experience in a client service leadership role, with a proven track record of driving customer satisfaction and loyalty.
- Strong understanding of marketing principles, industry trends, and competitor activity.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and colleagues.
- Possesses a keen analytical mindset, with the ability to distill complex data into actionable insights.
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Associate Client Services Director
21 hours ago
Cape Town, Western Cape, South Africa IQEQ Full timeJob title: Associate Client Services DirectorJob Location: Western Cape, Cape Town Deadline: April 11, 2025Job DescriptionThe Associate Client Services Director (ACSD) will maintain client relationships including handling client issues and demands. The services for our clients include, but are not limited to, investment fund administration/accounting and...
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Client Services Operations Director
2 days ago
Cape Town, Western Cape, South Africa IQ-EQ Full timeKey ResponsibilitiesUnderstand clients' needs to align IQ-EQ's service offering optimally.Translate client requirements into IQ-EQ's organization to ensure On Time and In Full delivery.Ensure all internal processes are correctly executed to meet client promises and commitments.Provide high-quality, billable advice to clients (hourly billing only), excluding...
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Client Services and Operations Director
1 hour ago
Cape Town, Western Cape, South Africa NedBank Full timeOverview: Nedgroup Investments is a leading global investment business with a strong presence in Europe. We are seeking a Client Services and Operations Director to join our Client Services team.The successful candidate will have a proven track record in managing complex financial processes and teams. Key responsibilities include managing financial losses,...
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Associate Client Services Director
2 days ago
Cape Town, Western Cape, South Africa IQ-EQ Full timeCompany DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job DescriptionThe Associate Client Services Director (ACSD) will maintain client relationships including handling...
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Associate Client Services Director
5 days ago
Cape Town, Western Cape, South Africa IQEQ Full timeJob title : Associate Client Services DirectorJob Location : Western Cape, Cape TownDeadline : April 11, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionThe Associate Client Services Director (ACSD) will maintain client relationship including handling client issues and demands. The services for our clients include, but is not...
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Senior Director of Client Relations
19 hours ago
Cape Town, Western Cape, South Africa IQEQ Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Director of Client Relations to join our team at IQ-EQ. In this role, you will be responsible for maintaining client relationships and driving revenue growth through effective portfolio management.The ideal candidate will have a strong background in client services management, with a proven...
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Global Client Relationship Director
18 hours ago
Cape Town, Western Cape, South Africa IQ-EQ Full timeAbout the RoleWe are seeking a highly skilled Associate Client Services Director to join our team. As a key member of our leadership group, you will be responsible for maintaining client relationships, handling client issues and demands.In this role, you will collaborate with the Country Delivery Director to maintain existing client portfolios and grow...
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Senior Client Service Director
1 day ago
Cape Town, Western Cape, South Africa Ogilvy Group Full time**Job Description:**We are seeking a highly motivated and experienced Director of Retail Marketing to join our team at Ogilvy Group.The ideal candidate will have a strong background in retail marketing, with a minimum of 8 years experience working on a cross-section of retail and brand communications.You will be responsible for developing and implementing...
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Director of Retail
2 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeLocation: Cape Town Company: International Premium Confectionary Brand (FMCG)Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their...
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Business Services Director
1 day ago
Cape Town, Western Cape, South Africa The Wright Recruitment Full timeJob DescriptionAs a Business Services Director at The Wright Recruitment, you will be responsible for leading our business services team. Your primary objective will be to ensure the smooth operation of our office, providing exceptional support to our clients and employees.Main ResponsibilitiesOversee the daily operations of the office.Manage and coordinate...
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Client Relationship Director
5 days ago
Cape Town, Western Cape, South Africa IQ-EQ Full timeCompany DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job DescriptionThe Director is responsible to actively promote and position IQ EQ Group's (the Group) brand in...
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Director of Finance and Strategy
18 hours ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeJob DescriptionService Solutions Staffing's client, an international Retailer, is looking for a Director of Finance and Strategy to join their team.The successful candidate will be responsible for managing the process leading to accurate budgets and forecasts as well as statutory closings.This includes implementing and assessing internal controls across the...
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Director of Retail
21 hours ago
Cape Town, Western Cape, South Africa Service Solutions Staffing Full timeJob Advertisement: Director of RetailLocation: Cape TownCompany: International Premium Confectionary Brand (FMCG)Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their brand's presence in South Africa.This is not...
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Client Service Director
5 days ago
Cape Town, Western Cape, South Africa Sygnia Asset Management Full timeAbout UsSygnia Asset Management is committed to delivering exceptional client experiences through innovative solutions and outstanding service delivery. Our goal is to establish ourselves as leaders in the industry by fostering a culture of excellence and innovation.We are seeking a highly motivated and experienced Service Delivery Manager to join our team....
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Brand Director
5 days ago
Cape Town, Western Cape, South Africa The Up&Up Group (affiliated to the global M&C Saatchi Group) Full timeJob SummaryThe Up&Up Group, an affiliated member of the global M&C Saatchi Group, seeks a seasoned Brand Director to lead client partnerships and drive business growth. This senior role requires expertise in brand development, digital marketing, social media, and data-driven strategies.About The Up&Up Group:We are a forward-thinking advertising agency...
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Service Delivery Director
5 days ago
Cape Town, Western Cape, South Africa Bidvest Facilities Management Full timeAbout This Opportunity:We are seeking a highly motivated and experienced Service Delivery Director to lead our facilities management division. As a Service Delivery Director, you will be responsible for developing and implementing strategic plans to improve service delivery and operational efficiency.Key Responsibilities:Develop and implement strategic plans...
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Client Success Director
18 hours ago
Cape Town, Western Cape, South Africa Ttec Full timeJob Summary:We are seeking an Operations Director to lead our client-facing team. The ideal candidate will have tenured experience in managing operations, a customer-focused mindset, and excellent communication skills.Key Responsibilities:Manage client relationships and communicate effectively with clients and business partnersMotivate others by driving...
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Clean Services Director
2 days ago
Cape Town, Western Cape, South Africa Tsebo Solutions Group Full timeAbout the CompanyTsebo Solutions Group is a leading provider of facilities services, including cleaning and hygiene solutions. As a Clean Services Director, you will play a key role in managing our clean services operations to ensure timely completion and meeting client expectations.Main ResponsibilitiesDevelop and implement clean services strategies to meet...
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Client Relationship Director
2 days ago
Cape Town, Western Cape, South Africa The Shoprite Group of Companies Full timeThe Shoprite Group of Companies is seeking a Client Relationship Director to develop and maintain strong relationships with key clients in the retail sector.About the RoleThis role involves identifying new opportunities, building relationships with key clients, and driving sales growth through strategic planning and account management.Key...
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Director of Client Relations
18 hours ago
Cape Town, Western Cape, South Africa Ttec Full timeJob Overview:TTEC seeks a seasoned Operations Director to manage client relationships and drive performance.The successful candidate will be responsible for upholding a healthy relationship with clients, ensuring goals are aligned, and needs are being met. They will also motivate their team to resolve issues, accomplish goals, and influence career...