Executive Head of Housekeeping Operations

1 month ago


Cape Town, Western Cape, South Africa Bright Search Recruitment (Pty) Ltd Full time

Company Overview

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Bright Search Recruitment (Pty) Ltd is a leading recruitment agency that connects top talent with the best job opportunities in the industry.

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Salary and Benefits

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The estimated annual salary for this position is R750,000 - R900,000, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package including medical aid, retirement fund, and paid time off.

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About the Role

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We are seeking an experienced Housekeeping Supervisor to join our team at one of our esteemed lodges. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of the housekeeping team to ensure exceptional cleanliness and presentation standards are maintained across all areas of the lodge.

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Key Responsibilities

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  • Supervise and coordinate the daily activities of the housekeeping team to ensure seamless operation of housekeeping services.

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  • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to identify areas for improvement and implement corrective actions.

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  • Train, mentor, and support housekeeping staff to enhance their skills and knowledge, ensuring they are equipped to provide exceptional service to our guests.

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  • Manage housekeeping inventory, including ordering and stock control of cleaning supplies and amenities, to ensure efficient use of resources and minimize waste.

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  • Address guest requests and concerns promptly and efficiently, demonstrating excellent communication and interpersonal skills to deliver a positive and memorable stay.

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  • Collaborate with other departments to ensure smooth operations and guest satisfaction, fostering a culture of teamwork and cooperation.

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Requirements

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  • A relevant qualification in hospitality management or housekeeping operations, such as a Diploma or Degree in Hospitality Management.

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  • A minimum of 3-5 years of supervisory experience in luxury or 5-star environments, with a proven track record of delivering exceptional results.

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  • Strong organizational and time-management skills, with exceptional attention to detail and ability to multitask effectively.

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  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team effectively.

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  • Proven ability to work independently and as part of a team, with a flexible attitude and willingness to adapt to changing situations.

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  • Contactable references from previous employers, who can attest to your skills and experience.

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What We Offer

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This is an outstanding opportunity for a committed professional to play a vital role in maintaining our lodge's reputation for unparalleled quality and service.

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As a valued member of our team, you will have the opportunity to develop your skills and knowledge, working with a talented group of professionals who share your passion for excellence.

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Join us and take the first step towards a rewarding and challenging career in the hospitality industry



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