Lead Housekeeping Manager
3 weeks ago
The Legends Agency:
We are a prestigious establishment situated in the stunning setting of Camps Bay, where the majestic Twelve Apostles Mountain range meets the Atlantic Ocean.
About the Role:
We are seeking a highly skilled and experienced Lead Housekeeping Manager to join our extraordinary team. This role is essential in maintaining the cleanliness, organization, and overall ambiance of our hotel, ensuring that every guest enjoys a pristine environment.
Key Responsibilities:
- Team Leadership:** Lead and manage a team of housekeeping staff, coordinating their activities and training them in best practices to meet departmental goals.
- Operational Management:** Oversee inventory management, handle guest requests and complaints, and collaborate with other departments to ensure a seamless guest experience.
- Health and Safety Compliance:** Implement and maintain health and safety standards while ensuring quality assurance processes are followed.
- Strong Communication Abilities:** Liaise effectively with property owners and managers to understand project scopes and deliver excellence in execution.
Requirements:
- Educational Background:** Applicable tertiary qualification in Hospitality or Tourism is preferred.
- Experience:** Minimum of 3 years' experience in a similar position within the hospitality industry.
- Technical Proficiency:** Proficiency in MS Office and experience with OPERA or similar Property Management Systems (PMS).
What We Offer:
This position offers an incredible opportunity to be part of a prestigious establishment that values excellence in service and employee development. As our Lead Housekeeping Manager, you will play a crucial role in shaping the guest experience through your commitment to cleanliness and operational excellence.
Salary Estimate: $60,000 - $80,000 per annum, depending on experience.
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