Head of IT Operations

3 weeks ago


Cape Town, Western Cape, South Africa IOCO Full time

We're seeking a seasoned professional to fill the role of Head of IT Operations. As a key member of our IT team, you'll be responsible for designing, implementing, and maintaining our IT service management frameworks, ensuring they meet the needs of the business effectively and efficiently. You'll work closely with stakeholders to align IT services with business goals and drive continuous improvement.

About the Role:
  • Service Management Framework: Design, implement, and maintain IT service management frameworks based on best practices (e.g., ITIL, COBIT).
  • Process Improvement: Identify opportunities for process improvements and implement changes to enhance service quality and efficiency.

We offer a competitive salary of $160,000 - $220,000 per annum, depending on experience, and a hybrid way of work from our Cape Town office. If you're passionate about driving digital transformation and have a proven track record in IT service management, we encourage you to apply.


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