Housekeeping Department Manager

3 weeks ago


Cape Town, Western Cape, South Africa The Legends Agency Full time
Executive Housekeeper Position at The Legends Agency

We are seeking a dedicated and experienced Executive Housekeeper to join our team at The Legends Agency, located in the stunning setting of Camps Bay. This prestigious establishment is situated where the majestic Twelve Apostles Mountain range meets the Atlantic Ocean.

This role is essential in maintaining the cleanliness, organization, and overall ambiance of our hotel, ensuring that every guest enjoys a pristine environment.

Key Responsibilities:
  • Lead and manage a team of housekeeping staff, coordinating their activities and training them in best practices to meet departmental goals.
  • Oversee inventory management, handle guest requests and complaints, and collaborate with other departments to ensure a seamless guest experience.
  • Implement and maintain health and safety standards while ensuring quality assurance processes are followed.
  • Liaise effectively with property owners and managers to understand project scopes and deliver excellence in execution.

To be successful in this role, you will need to demonstrate an excellent history of successful project delivery within the housekeeping department.

Requirements:
  • Educational Background: An applicable tertiary qualification in Hospitality or Tourism is preferred.
  • Experience: A minimum of 3 years experience in a similar position within the hospitality industry.
  • Technical Proficiency: Proficiency in MS Office and experience with OPERA or similar Property Management Systems (PMS).

As our Executive Housekeeper, you will play a crucial role in shaping the guest experience through your commitment to cleanliness and operational excellence.

This position offers an incredible opportunity to work in a prestigious establishment that values excellence in service and employee development.

The estimated annual salary for this position is around $60,000-$80,000, depending on experience.



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