Channel Strategy Director
4 days ago
We are seeking a highly skilled and experienced professional to lead our Transaction Banking Integrated Channels. As a key member of the Channel Management Team, you will be responsible for developing and implementing strategies to drive growth, improve efficiency, and enhance the client experience.
**Responsibilities:**
• Develop and articulate a comprehensive strategy for Integrated Channels, aligning with the overall Channel strategy and ensuring alignment with client requirements.
• Own and manage all Transaction Banking Integrated channels, driving delivery against strategic plans and setting effective targets to achieve the portfolio P&L related to cost, meet client expectations, and grow market share.
• Operate the Integrated Channel strategy, managing all Transaction Banking Integrated channels, and developing a 3 to 5-year roadmap.
• Partner with various teams to understand client behaviors and drive the development path of Integrated Channels, delivering against client needs.
• Implement a model for managing Integrated Channel risk, including cyber security, business continuity, and system stability.
**Qualifications:**
• A First Degree in Business Commerce or a related field.
• More than 10 years of experience running a sizeable Channel business in Africa, with significant experience within Payments, Collections, Investor services, Trade, and the broader Transaction Banking environment.
• Experience in integration and APIs, with exposure across Retail, Channel, and CIB.
• Ability to predict trends impacting the local and broader contexts, interpreting trends to show impact on client planning and revenues.
• Formulates a compelling vision and clearly articulates the benefits and future applications of any solutions, trends, client impacts across the Transaction Banking solution landscape.
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