Head, Integrated Channels

3 days ago

Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Baker Street 30

Partner with the Head of Channel to define and deliver market-leading integrated channels across Africa Regions and South Africa for Transaction Banking. The role includes creating a consolidated strategy and distribution plan focused on digitization and efficiency, articulating a strategy and roadmap based on client requirements (including client APIs), defining, and ensuring adherence to channel standards, driving channel performance, integration, and partnership opportunities, and managing risk. The role also involves partnering with Product Houses, Head of Africa Regions, and South Africa to deliver the client led roadmap. In addition, the role involves enhancing the brand of Transaction Banking Integrated Channels both internally and externally and participating as a key member of the Channel Management Team.

Job Function

Own and manage all Transaction Banking Integrated channels.

  1. Formulate and articulate a strategy and roadmap for Integrated Channels, including a catalogue of client experience API's, led by client requirements, ensuring alignment with the overall Channel strategy.
  2. Own, set and drive delivery against strategic plans and set effective targets to achieve the portfolio P&L related to cost, meet client expectations, and grow market share.
  3. Operationalize the Integrated Channel strategy, managing all Transaction Banking Integrated channels, and developing a 3 to 5-year roadmap.
  4. Understand and deliver against client needs by partnering with various teams to understand client behaviors and drive the development path of Integrated Channels.
  5. Implement a model for managing Integrated Channel risk, including cyber security, business continuity and system stability.
  6. Supports complex channel implementations at regional and country level.
  7. Define and maintain a competitive Integrated Channels portfolio value proposition, identifying new opportunities (including integration and partnership opportunities), and proactively building relationships through thought leadership and market advocacy.
  8. Achieve Integrated Channel Digitization, Usage and Adoption Targets.
  9. Build and lead the solution delivery framework and operating model, driving strategic plans, and measuring results, consolidating and aggregating financial performance and profitability across the solution portfolio.
  10. Own the validation of investment business cases, priorities, and decision making for the function.
  11. Lead best in class solution design and development from origination to implementation.
Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Solutioning
Transaction Banking

More than 10 years running a sizeable Channel business in Africa. Significant experience within Payments, Collections, Investor services, Trade, and the broader Transaction Banking environment. Experience in integration and APIs. Exposure Across Retail, Channel and CIB would be critical for success.

Predicts the trends impacting the local and broader contexts. Interprets trends to show impact on client planning and revenues (3 years plus).

Formulates a compelling vision and clearly articulates the benefits and future applications of any solutions, trends, client impacts across the Transaction Banking solution landscape.

Leads a client-centric culture. Demonstrates a track record of steering client-centric solutioning across the transactional banking industry.

Identifies opportunities across Transaction Banking to expand and influence the market/ client/ industry through the application of digital and data disruptors. Partners with solutioning thought leaders to ensure that clients future needs are included in medium term planning and prioritization, taking the strategic objectives in context.

Integrates CIB ESG priorities and strategic imperatives to embed an authentic approach that fosters sustainable profitability across the Transaction Banking landscape.

Leads the simplification of solutioning ways of working/processes/measures to enable transparency, better controls and speed to market.

Demonstrate a track record of identifying opportunities to expand and shift the market with new and alternative solutions aligned to current and future clients' needs and strategic objectives.

Authoritative knowledge and deep understanding of the overall firm and the competitive environment and broad knowledge across functions and business lines.

Drive and manage the display and understanding of the relevant legislation, regulations and solution requirements within relevant geographies.

Additional Information
  • Challenging Ideas
  • Developing Strategies
  • Directing People
  • Empowering Individuals
  • Interacting with People
  • Making Decisions
  • Resolving Conflict
  • Showing Composure
  • Upholding Standards
  • Business Insights
  • Client Business Case
  • Market Analysis
  • Operational Planning
  • Product Development
  • Product Knowledge (Trading, Transacting)

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

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